aelsharawiaelsharawiPLUS
Apr 1, 2026
Q: Piplines
I hope to integrate something like a tag or piplines to the chat so that CRM can know which client is which
Founder Team
Luca_ZipchatAI
Apr 1, 2026A: Hi, can you make a couple of use cases examples? For us to understand better how this feature should actually be.
Thanks
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aelsharawiPLUS
Verified purchaser
When a user first chat it is auto labeled as potential, then when he purchase (or when he books an appointment for a service or sends his phone number for appointment ) the label is auto changed to converted or something like that and also the support team can add that manually
Founder
Got it. Might be something for Zipchat Code future developments targeting SaaS