Q: Support question
I’m sorry to post this here but I don’t know what else to do. I purchased a license here and am really impressed with the functionality. I have a support question and while your AI is really good it needs to resolved via a human. I have sent numerous messages via the chatbot and also an email to support but still no joy.
What do I do?? I can’t go live until this issue is resolved.
Thank you
Anel.ZipchatAI
Apr 2, 2026A: I am sorry to hear that this issue is preventing you from going live.
My name is Anel, and I am part of the Technical Support team here at Zipchat. I would be happy to personally help you with this and make sure your issue gets properly looked into.
You can reach out to me directly at [email protected] and I will personally follow up to help get this resolved.