5.0
Taco ratings
'Customers are all about Zipchat AI, praising its natural and fast learning abilities, multilingual support, and seamless setup process. There are a few hiccups like being slightly skewed towards Shopify and reflecting sparse product descriptions. Weighing the raves against the occasional grumbles, Zipchat AI is hitting the mark and is a solid buy for those in need of an AI agent for handling pre- and post-sales conversations. With a 5-star rating and positive feedback, it's worth giving it a try, especially with the 60-day money-back guarantee.'
AI-powered summary of customer reviews
Verified purchaser
I like it but...
Great product. I wish we can have more flexibility with the personna, core system prompt and couple other details but overall great product.
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Verified purchaser
Most boring review.
I do not enjoy writing reviews but this a great product. 5 out of 5. Congrats.
Luca_ZipchatAI
Feb 26, 2026Thank you very much! Really appreciate it🙏
Working hard to make it even better
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Verified purchaser
I believe that ZipChat may become an LTD Unicorn
If you are on the line about purchasing ZipChat, do yourself this favour:
Visit their website and use the agent to enquire about the product or the AppSumo deal in any language. I tested 3 of our local official languages (English, Afrikaans and Zulu) and the quality of the interactions simply blew me away!
The agent is well trained and (for the first time ever!) I did not experience a smidgen of the usual frustration of dealing with AI agents. The agent provided useful, knowledgable answers to every question I had and, when it reached it a point where it could not answer my question, smoothly handed the ticket over to human support.
The quality of Ruslan's tutorial videos are great and the current feature set is mind blowing! Having an AI agent follow up with a potential or actual customer with full context of their website actions/interactions? Absolutely amazing!
My ONLY quibble is that it seems to be slightly skewed towards Shopify at the moment although almost all features are available for Woocommerce too. If they implement all features for both platforms I see this becoming one of my best AppSumo purchases ever.
If you own an e-commerce store, I highly recommend that you BUY THIS NOW! You will most definitely regret losing out on this deal.
Luca_ZipchatAI
Feb 26, 2026Wow, this genuinely made our day. Thank you so much! 🙏
Testing in English, Afrikaans AND Zulu is the kind of real-world stress test we love to hear about, and the fact that it held up across all three says a lot about the underlying AI quality we've worked hard to build.
You also nailed the vision perfectly: an agent that handles the conversation intelligently, knows when to step back and hand...
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Verified purchaser
After Trying Them All, This AI Chatbot Finally Delivered
Tried several ai chatbots for my website which is a productivized service. All of them pretty bad, regardless of the training I did. This one worked almost immediately with very little training. Must say that for a lifetime deal it’s pretty cool. Excited to see where they are heading.
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Verified purchaser
An AI chat agent that understands your products
Running my store on Shopify, I was spending 2+ hours a day on various support questions. It took few mins to plug Zipchat and point it to our product pages... and it is now handling real customer chats! Quite impressed the way it handles real-life, product-specific details right — a customer asked about colors and matching items - and the answers are spot-on. The proactive chat triggers are clever too, caught a few almost-abandoned carts right away. Only gripe: if your product descriptions are sparse, the AI reflects that. Given the time saveings, the $89 lifetime is a no brainer for me.
Luca_ZipchatAI
Feb 25, 2026Thank you so much for this, really means a lot! 🙏
2+ hours a day on support is no joke, glad we could give that time back to you. And you nailed it on the product descriptions point: the AI is only as good as the content it learns from, so the more detail you put into your pages, the sharper it gets. Worth investing a bit of time there and you'll notice the difference right away.
Really happy...
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