Name: Excellent AI Chat Agent
Item: Zipchat AI
Rating: 5
Author: conleec

License Tier 8

License Tier 9

License Tier 1

License Tier 2

License Tier 3

License Tier 4

License Tier 5

License Tier 6

License Tier 7

Group

Software

Customer experience

Sub category

Customer support

Product tag

Chatbot

Product type

Best for

Ecommerce

Marketers

Alternative to

Freshdesk

Intercom

Zendesk

Integrations

Magento

POST HTML code

Shopify

Whatsapp

WooCommerce

Operating system

Browser-based

Features

Customer engagement

Business intelligence

Lead generation

Customer service

Generative AI

Marketing automation

Resource type

Memberships

Certification

All future Starter (Tiers 1-2), Growth (Tier 3), or Pro (Tiers 4-9) Plan updates

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 9 license tiers while the deal is available

Ability to downgrade between 9 license tiers within 60 days of purchase

Zipchat AI Terms & Conditions

Support

LinkedIn

Resources

Demo

Changelog

FAQs

Roadmap

New feature: Follow-ups for Messenger, Instagram, and WhatsApp

New feature: Agentic Search

Unlimited human replies

📈 New Tiers: 20,000 & 25,000 Monthly Replies

LIVE WEBINAR TODAY

🧩 New: Conversations API

📈 New Tier: 15,000 Monthly Replies

🧠 New feature: Monthly AI conversation reports

Introducing new add-on: extra one-time replies!

1st LIVE Recording

🚀 Update: Bigger Plans & Extra Replies Coming

A message from Zipchat AI

<p class=""></p><h4><b style="font-size: 14px; color: rgb(0, 0, 0);">Leverage AI to engage customers across channels, recommend products, and resolve questions that drive conversions</b></h4><p class=""><b>Engage customers at the right time</b></p><ul><li><b>Set triggered, context-aware messages</b>&nbsp;based on customer behavior signals</li><li><b>Create campaigns for different hesitation patterns</b>&nbsp;like extended time on page, repeated scrolling, or mouse movements</li><li><b>Escalate the conversation to a human for help </b>when needed<b style="color:#000000; text-decoration:none">&nbsp;</b></li></ul><p class="">
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="Zipchat-AI-img-8634d-copy-3-8862f526-f6f1-467e-9d46-a9de7-copy-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/image3_Tw3ey44_uuid_101b3526-6d87-4f8c-a01e-b69946576031.png?optimizer=gif"
                alt="Set core chat settings"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/image3_Tw3ey44_uuid_101b3526-6d87-4f8c-a01e-b69946576031.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image3_Tw3ey44_uuid_101b3526-6d87-4f8c-a01e-b69946576031.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image3_Tw3ey44_uuid_101b3526-6d87-4f8c-a01e-b69946576031.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
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            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
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              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
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                />
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        </div>
    </p><p class=""><b style="color:#000000; text-decoration:none">Train the AI on your brand </b></p><ul><li><b>Train Zipchat’s AI from existing resources</b>&nbsp;like FAQs, product pages, and customer interactions</li><li><b>Upload your knowledge base and corrections </b>from a CMS or documentation </li><li><b>Sync products to make recommendations</b>&nbsp;based on descriptions, use cases, reviews, and other specifications</li></ul><p class="">
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="Zipchat-AI-img-dbe59-copy-3-4fcd6b6c-520c-493a-a3ff-06a60-copy-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/image4_JSmBLRe_uuid_58f591d1-5473-47e2-9515-5edd8f6de134.png?optimizer=gif"
                alt="AI training settings"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/image4_JSmBLRe_uuid_58f591d1-5473-47e2-9515-5edd8f6de134.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image4_JSmBLRe_uuid_58f591d1-5473-47e2-9515-5edd8f6de134.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image4_JSmBLRe_uuid_58f591d1-5473-47e2-9515-5edd8f6de134.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p><p class=""><b>Connect with multiple channels, from one place</b></p><ul><li><b>Deploy one AI agent across website chat, email</b>, WhatsApp, Instagram, and Messenger DMs</li><li><b>Automate high-volume inboxes like support@ and social DMs,</b>&nbsp;and easily escalate when you need human intervention </li><li><b>Integrate with Shopify, Gorgias, or Zendesk</b></li></ul><p class="">
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="Zipchat-AI-img-52649-copy-3-8b0d7fed-6a00-4084-a096-37621-copy-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/image2_AzP5yuA_uuid_6d00b4ba-960f-4ea8-8d21-517841fba3f1.png?optimizer=gif"
                alt="Configure chat on different channels"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/image2_AzP5yuA_uuid_6d00b4ba-960f-4ea8-8d21-517841fba3f1.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image2_AzP5yuA_uuid_6d00b4ba-960f-4ea8-8d21-517841fba3f1.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image2_AzP5yuA_uuid_6d00b4ba-960f-4ea8-8d21-517841fba3f1.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p><p class=""><b>Measure ROI on chat conversations</b></p><ul><li>Analyze customer behavior across channels and<b>&nbsp;deliver tailored responses in real time</b></li><li><b>Track revenue impact, support deflection, and conversation analytics</b>&nbsp;in one dashboard</li></ul><p class="">
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="Zipchat-AI-img-bc134-copy-3-f64b936b-3225-407a-a386-1ac16-copy-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/image1_q9uuv8M_uuid_e46283c6-6bcc-411a-9bd8-bdff636439b2.png?optimizer=gif"
                alt="Dashboard with analytics"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/image1_q9uuv8M_uuid_e46283c6-6bcc-411a-9bd8-bdff636439b2.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/image1_q9uuv8M_uuid_e46283c6-6bcc-411a-9bd8-bdff636439b2.png?width=654&optimizer=gif 595w,
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                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
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        </div>
    </p>

Use this AI agent to handle pre- and post- sales conversations across chat, email, and social 24/7

<div><p class=""><b style="color:#000000; text-decoration:none">Leverage AI to engage customers across channels, recommend products, and resolve questions that drive conversions </b></p><p class=""><b style="color:#000000; text-decoration:none">Body paragraphs: </b></p><p class=""><b>Engage customers at the right time</b></p><ul><li><b>Set triggered, context-aware messages</b> based on customer behavior signals</li><li><b>Create campaigns for different hesitation patterns</b> like extended time on page, repeated scrolling, or mouse movements</li><li><b>Escalate the conversation to a human for help </b>when needed<b style="color:#000000; text-decoration:none"> </b></li></ul></div>

<div><p class=""><b style="color:#000000; text-decoration:none">Train the AI on your brand </b></p><ul><li><b>Train Zipchat’s AI from existing resources</b> like FAQs, product pages, and customer interactions</li><li><b>Upload your knowledge base and corrections </b>from a CMS or documentation </li><li><b>Sync products to make recommendations</b> based on descriptions, use cases, reviews, and other specifications</li></ul></div>

<div><p class=""><b>Connect with multiple channels, from one place</b></p><ul><li><b>Deploy one AI agent across website chat, email</b>, WhatsApp, Instagram, and Messenger DMs</li><li><b>Automate high-volume inboxes like support@ and social DMs,</b> and easily escalate when you need human intervention </li><li><b>Integrate with Shopify, Gorgias, or Zendesk</b></li></ul></div>

<div><p class=""><b>Measure ROI on chat conversations</b></p><ul><li>Analyze customer behavior across channels and<b> deliver tailored responses in real time</b></li><li><b>Track revenue impact, support deflection, and conversation analytics</b> in one dashboard</li></ul></div>

AI agent for ecommerce

Excellent AI Chat Agent

Superb!

A must for Shopify websites

One of the best in its category despite being so young.

One of the Best AI Tools We’ve Added to Our Agency Stack

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