I love ZipChat as WooCommerce and WordPress user. ZipChat is simple to train and start using. The tool is solid and push out-of-the-box some nice answers. I keep training the AI with more documents and sources, since I noticed an even better understanding and output. ZipChat feels like it kan handle the presales questions on my WooCommerce WordPress shop.
The social media reply integration is outstanding. Direct AI answers to social inbox questions.
The support email answers installation is in process, looks promissing.
I just hope that WooCommerce users and the WordPress website users will not be left behind during develpment rollouts. Lastly, seems it testing the AI a task could be standardized. Overal did I notice great outputs of ZipChat after the initial AI training with specific link uploads. Great product.