Zipchat AI

Product details
87bcb9f8c9364628870fdfce6376351a

Verified purchaser

Deals bought: 41Member since: Sep 2016
1 stars
1 stars
Apr 29, 2026

This was a bait and switch

I purchased the first tier to experiment and test. The responses were used up in less than 2 weeks, so I went to upgrade to a larger plan. Of course, those plans are no longer available now, but hey, good news. The company told me I can sign up for a $ 200-a-month upgrade. Bait and switch, in my opinion. My first-ever AppSumo purchase, I am requesting a refund for.

Founder Team
AlessandroValenti

AlessandroValenti

Apr 29, 2026

Hey man,

we understand your frustration, but how is it our fault if you bought a licences and didn't upgrade it time? It was always explained everywhere, with multiple countdowns that the listing would have last 30 days.

We also answered in multiple questions about this and recommending to buy bigger plans and in case just refund them (60 days time after the end of the campaign) if you didn't like the product.

This kind of reviews is very sad cause it's not reflecting nor the quality of the product, nor the team effort to strive for the best possible experience but it's just a result of someone personal strategy not applying.

Again, we get where you are feelings are coming from and that you might not have read about when the campaign was ending, but according to AppSumo you already bought 41 deals here and you are a Plus member, so you should know how it works and that campaigns have an expiry date.

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