Q: Hi questions: 1.
Can this tool be used for client approvals of documents and files?
2. What files can be uploaded to be used for working on? PDFs, video files, audio, excels, images?
3. Are users locked into specific "teams" or "projects"? Let say I would like to have all sub-projects for a particular client in one place so no other clients or team members can access that.
4. What is the confidentiality policy / security of documents stored there, as I guess this is a cloud service?
5. What is the GDPR policy?
6. Many are asking about adding clients without accounts, and some other solution is in the working, how would that be in terms of numbers of users for that related to the stacking of this deal? Would one code be enough? I am curious to know how I would need to stack.
7. What happens if I reach the limit of users in this deal in the future?
Thanks
Aemal_Zooc
May 15, 2024A: Hello there,
My apologies for delay in reply.
Here are my answers:
1. Yes, this can be used for this use case.
2. You can upload PDF, video, audio and images. We don't support excel files as of now.
3. We have Projects and underneath that multiple workspaces. If your project is large and you have multiple teams working together, we would recommend creating a Project for it and then one workspace for each team. Otherwise if your project is small and you can manage it with one workspace then you can create a general Zooc Project which would hold all the workspaces of your projects and then you can assign the users in their respective workspaces.
4. Yes, it is a cloud service and all the documents are stored on AWS and GCP with HTTPS enabled for all the traffic. You are the only person who can have access to your documents unless you made it public.
5. The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA) and as a German company we intent to follow it strictly
6. It depends on your needs. One code will give you 12 users and it increases as you stack more codes. Thus there are storage and number of canvases limits on one code and that is dramatically increased when you stack codes.
7. You can delete users to free up space for adding new users.
Sincerely,
Aemal Sayer