Zylvie - High-Converting Checkout Software

Product details
JasonGCIJasonGCI
JasonGCIPLUS
Jun 22, 2024

Q: Hi, how to check the portal of customer suscription, they can manage easy to cancel suscription payment?

Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jun 22, 2024

A: Hi there,

Every subscriber receives an email upon subscription contains a link to their customer portal to update payment methods, cancel plan, switch plans, etc.

You can't view this as a seller, but you can subscribe to your own plan using another email (and another browser), so you can see how the customer portal looks like.

With thanks,
Jay

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Verified purchaser

I assume we have an easy way to resend them that link if they lose it?

Yes, of course, from the Subscriptions page in your Dashboard.

With thanks,
Jay