Q: Technical Inquiry Regarding Fee Structure and Payment Processing Charges
Dear Support Team,
I hope this message finds you well. I am writing to seek clarification regarding your platform's fee structure, particularly the "forever-0% commission" policy. I have two specific questions:
Does the "forever-0% commission" mean that your platform does not charge any fees for transactions, or does it also include waiving transaction fees charged by payment processors such as Stripe and PayPal?
If the transaction fees from Stripe and PayPal are not waived, could you please provide an estimate of their typical charges for processing payments?
Your assistance in addressing these inquiries will be greatly appreciated, as it will help me better understand the cost implications of using your platform.
Thank you in advance for your time and support. I look forward to your response.
Best regards,
Steven
Jay_from_Zylvie
Apr 10, 2025A: Hi Steven,
Yes, that means we charge 0% commissions on our side, but Stripe or PayPal will charge a fee of their own.
PayPal fees are generally higher than Stripe's, but in general you can look at ~3.3% for Stripe and ~3.5% for PayPal, depending on your country.
If you sell a $100 product, expect about $96.50 to hit your bank account.
Hope this clarifies.
With thanks,
Jay