CitadelaWP Package Unlimited
Questions
Q: I almost bought the deal until I found out support is not lifeitme...
Wow a lifetime deal but only 12 months support included. First time I see this on AppSumo and am surprised why it's not clearly mentioned in the product description. I found out in the Q&A section.
I think you might want to repackage the deal for AppSumo users to include lifetime support as well. When you indicate premium support it makes no sense at all.
To give a practical example say I update the plugin or other plugin that comes with this deal after 12 months (since updates are lifetime) and my site breaks, then what am I supposed to do if I need help and support? Pay exxtra for support ? Does not make sense...
Again every lifetime deal purchased on AppSumo includes lifetime product updates and support. Perhaps you can add $25 to this deal and include lifetime support as well?
Thanks
Vishal
Review
Customers are all about Citadela, praising its versatility, clean design, and ease of customization. There are a few hiccups like limited video tutorials and support response time. Weighing the raves against the occasional grumbles, Citadela is hitting the mark and is a solid buy for those in need of a high-quality, universal WordPress theme. Plus, with a 4.2 overall rating and a 60-day money-back guarantee, it's worth giving it a try.