Best Zendesk Alternatives and Competitors (2024)
Top 8 Alternatives to Zendesk in 2024
Browse the options and compare their key features, targeted users, top integrations, and more. Find a better and more affordable alternative to Zendesk that works best for your business.
ChatMaxima - Best for Customer support
ChatMaxima
$49/lifetime
Ends in 00:00:00
What do users say about ChatMaxima
Customers have praised ChatMaxima for its user-friendly onboarding process, intuitive bot-building interface, and responsive customer support. Some users have noted the complexity of the chat flow and expressed a desire for more customization options as minor drawbacks. With an overall rating of 4.4 and positive feedback, ChatMaxima is a solid purchase at $49.00, especially with the 60-day money-back guarantee.
Top features
- Pubic and private AI chatbots
- All supported platforms (Live chat, WhatsApp, Instagram, Facebook, Telegram, SMS, and all future supported platforms)
- Unlimited history
- Embed on unlimited websites
Best for:
- Customer support, Ecommerce, SaaS
Integrations:
- Airtable, Google Docs, GPT-4, HubSpot, Shopify
What is ChatMaxima?
SimpleBase - Best for Customer support
What do users say about SimpleBase
SimpleBase has been praised for its efficient AI chatbot, responsive ticket resolution, and user-friendly Knowledge Base platform. The platform's sleek interface, quick support, and continuous updates have received positive feedback. However, some users have reported minor glitches in the text editor and occasional delays in customer support. With an overall rating of 4.3 and a 60-day money-back guarantee, SimpleBase is worth considering for those seeking a reliable AI chatbot and Knowledge Base solution.
Top features
- Help Desk with ticket management
- Customer Support: Resolve and assign tickets
- Inbound Email: Turn emails to support tickets
- Saved Replies, Notes and Working Hours
Best for:
- Customer support, SaaS, Small businesses
Integrations:
- Google Analytics, Intercom
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Vocal - Best for Customer support
Vocal
$59/lifetime
What do users say about Vocal
'Customers appreciate Vocal for its seamless voice recording and transcription capabilities, personalized communication, and prompt customer support. While some users have noted minor limitations in language support and integration with other apps, the overall positive feedback highlights its effectiveness and ease of use. With an impressive 4.9 rating from 72 reviews, Vocal is a solid buy, especially with the 60-day money-back guarantee.'
Best for:
- Customer support, Influencers, Online coaches
Integrations:
- Chrome, Edge, Gmail, Google Workspace, Outlook
Fineguide - Best for Customer support
Top features
- Customize persona
- Assistant role
- Basic ticketing system
- Learn from websites
Best for:
- Customer support, QA, Sales managers
Integrations:
- API, WordPress, Zendesk
VanChat - Best for Ecommerce
Top features
- AI proactive sales
- AI order tracking
- AI agent handover
- AI product recommendation
Best for:
- Ecommerce, Marketers, Solopreneurs
Integrations:
- Instagram, Shopify, TikTok, Whatsapp
Tiny Talk - Best for Customer support
What do users say about Tiny Talk
Customers appreciate Tiny Talk for its user-friendly interface, GDPR compliance, and responsive customer support. Some users have faced issues with API connectivity and minor glitches. With an overall rating of 4.5, Tiny Talk is a solid buy for creating AI chatbots and integrating with various platforms. It's priced at $49.00 with a 60-day money-back guarantee, so it's worth giving it a try.
Top features
- Chat widget
- Branding
Best for:
- Customer support, Ecommerce, Small businesses
Integrations:
- API, GPT 3.5-Turbo, GPT-4, Slack, Whatsapp
DigiAI - Best for Customer support
Top features
- Unlimited chatbot embeds
- Unlimited chat history
- Powerful knowledge base management
Best for:
- Customer support, Ecommerce, Small businesses
Integrations:
- Facebook, LiveChat, OpenAI, Telegram, Whatsapp
Hyversa - Best for Customer support
Top features
- AI chat
- AI write
- AI summarize
- CRM
Best for:
- Customer support, Small businesses, Solopreneurs
Integrations:
- Pabbly Connect, POST HTML code, WordPress, Zapier