Q: me most is that the company's own leadership is confirming how bad things are
What worries me most is that the company's own leadership is confirming how bad things are. In other words, the rumors about bankruptcy and other problems aren't just rumors anymore.
You state that the negative feedback comes from buyers who don't utilize their accounts, but doesn't this raise a more fundamental question? Why would so many paying customers—who clearly need this type of solution,...
Founder Team
Ashraf_Activepieces
Edited Jul 18, 2025
A: Amazing observation haha :) So users who bought the LTDs in 2023 are the indicator of the company success while hundreds of companies small and big are paying recurring fees and using Activepieces every day.
If you buy something only because it's cheap and don't refund in 60 days when you don't use it, you have to take full responsibility on it. Activepieces is growing very fast, you can see...
Unfortunately, we cannot trust your words. This page is literal confirmation that you are willing to change a contract or mislead people for your own benefit.
You have already been caught lying when, on the same day, you wrote that things were bad and the team didn't want to work, and then later lied that everything was wonderful. Do you really think we don't know how to take screenshots?
I can't speak for everyone else, but I have moved my main projects off your platform due to the constant failures and the complete disregard from your support team. The last straw was when my plan was effectively reset to the limits of the free plan. All my flows immediately stopped. No notifications, no messages.
Glad you moved out. I hope you get your mind at peace. I'll take your reply as a confirmation to your statement, the team is asking internally as they need it for documentation purposes.
I wouldn't celebrate if I were you. You offered a deal with its own terms. I accepted and held up my end of the bargain. Now you're trying to squirm your way out of it. Nope, we're stuck together for the long haul now) like family. Your messages are an insult to the people who supported your team with their money, ideas, time, and even just their kind words. You have no one to blame but yourself.
You constantly say that this never happened and couldn't happen, but your own forum is full of threads with similar cases, where your team says to send some message to support. These are literally documented facts in the form of email exchanges and forum posts, which are safely stored in the internet's archives.
Your contemptuous attitude towards your customers is particularly shocking. In literally every post, you blame the very people who supported you. Especially the blocking of users who report problems.
People were outraged not because of the limits, but because of the dismissive attitude towards them. Even now, when you have supposedly given more (contrary to your own earlier words, for which there are thousands of confirming screenshots and mentions), you have lumped all users into one pile, equating those who bought the minimum plan with those who bought tiers 2 and 3, which were senior plans
You spat in the well you were going to drink from, and now you are reaping the fruits of your actions.
As one of your company's investors, I see the harm you are causing with your actions and words to the people who invested their resources in you. Therefore, I do not believe your words and I see enormous risks for the company.
Wow. the arrogance from the founder is very telling and distasteful. I do see failure coming in the future. It's eminent but it will be because of pride. Profitable doesn't equate to thriving. If you lack emotional intelligence, I don't care what kind of 'good idea' you have. You don't belong around people or in leadership at all. THIS guy smh lol. Wow. Brillant, yet arrogant with a fragile ego.
Q: after bankruptcy, who will get the rights to the code and will it be supported?
Based on Discord discussions, Activepieces is in serious trouble due to its management. They unilaterally change terms and disable business processes without notice, creating extreme instability. Management publicly insults and blames paying customers for the company's low morale and damaged reputation, even though customers have fulfilled their agreements.
This has shocked their own team, who...
Founder Team
Ashraf_Activepieces
Jul 17, 2025
A: Activepieces is only growing in a very healthy way, we'll take actions against any reputation damage that's non factual
How can you provide completely different information within a single day? How can anyone trust you or plan for the future based on your 'stability' when you change your mind several times a day? Too bad I can't post screenshots here to show the actual facts. I suppose the clients are just lying about you again?
We didn't change information, our product and business develop and improve every day. Posting updates isn't instability. Again, we'll go after any reputation damage by false information about the company going bankrupt or anything about the management. Activepieces is stable and will take actions against false accusations
It's laughable and sad at the same time. In the last week alone, several members of your team, including you, have brought up the very low team morale. Your reputation problems are obvious. Yet even now, you continue to mislead people. Do you seriously plan to build a business on deceit? AI analysis is already flagging your product as high-risk because of its poor reputation and the loss of trust
> We never promised anyone that we’d have 4 new products for them to access (although you did). If you’re familiar with automation tools on the market, you’ll know that they don’t offer any of these products anyway.`
You never said you would change 100% of your business offer. You promised to keep us on a paying plan, whatever it is, in the Business called ActivePieces.
The reality is that you deleted the plan we purchased and created new plans with what you call new modules. That’s not our problem if it’s so different! If you believe your new features are so new and worth more than we paid, you should have created a NEW BUSINESS with ANOTHER NAME instead of keeping ActivePieces. But you didn’t. So our plan should be mapped to a REAL PAYING PLAN.
Instead, you created a new custom plan that we did not buy. If your AppSumo campaign had said: “Custom Plan only for AppSumo,” I WOULD HAVE NEVER BOUGHT IT, since those are usually not worthwhile (like in this case).
At the very least, if you had closed ActivePieces and started a new business with all your new plans and features, we wouldn’t be in this situation—and AppSumo users would be protected by the “We got your back” guarantee. But since you kept the same business with MAJOR changes, we can’t access the 60% refund guarantee! You should honor your original commitment.
Thank you for sharing your feedback. Unfortunately, we’ve denied this comment because it contains profanity (“AND THAT SUCKS!”), which conflicts with our Community Guidelines prohibiting profanity and hate speech. We aim to keep discussions constructive and respectful for everyone.
We’d be happy to approve a revised version of your comment that clearly outlines your concerns about...
Q: Why hiding appsumo discussion on your community?
Another trust issue— they hid the original thread. Why did you hide the original post of appsumo Ltd subject on your community???
I’m not sure what to think about this.
I don’t think I’ll be able to trust AppSumo’s terms again, especially since a new plan has been created. (If the plan name changes, the deal will be mapped to the new plan name with all accompanying updates.)
When will you map the appsumo tier to the new plans on your website??? The new announcement is very sad. I would like to be happy but you don't make us feel this way.
Q: me most is that the company's own leadership is confirming how bad things are
What worries me most is that the company's own leadership is confirming how bad things are. In other words, the rumors about bankruptcy and other problems aren't just rumors anymore.
You state that the negative feedback comes from buyers who don't utilize their accounts, but doesn't this raise a more fundamental question? Why would so many paying customers—who clearly need this type of solution,...
Ashraf_Activepieces
Edited Jul 18, 2025A: Amazing observation haha :) So users who bought the LTDs in 2023 are the indicator of the company success while hundreds of companies small and big are paying recurring fees and using Activepieces every day.
If you buy something only because it's cheap and don't refund in 60 days when you don't use it, you have to take full responsibility on it. Activepieces is growing very fast, you can see...
Share Activepieces
Verified purchaser
Unfortunately, we cannot trust your words. This page is literal confirmation that you are willing to change a contract or mislead people for your own benefit.
You have already been caught lying when, on the same day, you wrote that things were bad and the team didn't want to work, and then later lied that everything was wonderful. Do you really think we don't know how to take screenshots?
Verified purchaser
I can't speak for everyone else, but I have moved my main projects off your platform due to the constant failures and the complete disregard from your support team. The last straw was when my plan was effectively reset to the limits of the free plan. All my flows immediately stopped. No notifications, no messages.
Glad you moved out. I hope you get your mind at peace. I'll take your reply as a confirmation to your statement, the team is asking internally as they need it for documentation purposes.
Verified purchaser
I wouldn't celebrate if I were you. You offered a deal with its own terms. I accepted and held up my end of the bargain. Now you're trying to squirm your way out of it. Nope, we're stuck together for the long haul now) like family. Your messages are an insult to the people who supported your team with their money, ideas, time, and even just their kind words. You have no one to blame but yourself.
Verified purchaser
You constantly say that this never happened and couldn't happen, but your own forum is full of threads with similar cases, where your team says to send some message to support. These are literally documented facts in the form of email exchanges and forum posts, which are safely stored in the internet's archives.
Verified purchaser
Your contemptuous attitude towards your customers is particularly shocking. In literally every post, you blame the very people who supported you. Especially the blocking of users who report problems.
Verified purchaser
People were outraged not because of the limits, but because of the dismissive attitude towards them. Even now, when you have supposedly given more (contrary to your own earlier words, for which there are thousands of confirming screenshots and mentions), you have lumped all users into one pile, equating those who bought the minimum plan with those who bought tiers 2 and 3, which were senior plans
Verified purchaser
You spat in the well you were going to drink from, and now you are reaping the fruits of your actions.
As one of your company's investors, I see the harm you are causing with your actions and words to the people who invested their resources in you. Therefore, I do not believe your words and I see enormous risks for the company.
Verified purchaser
Wow. the arrogance from the founder is very telling and distasteful. I do see failure coming in the future. It's eminent but it will be because of pride. Profitable doesn't equate to thriving. If you lack emotional intelligence, I don't care what kind of 'good idea' you have. You don't belong around people or in leadership at all. THIS guy smh lol. Wow. Brillant, yet arrogant with a fragile ego.
Q: after bankruptcy, who will get the rights to the code and will it be supported?
Based on Discord discussions, Activepieces is in serious trouble due to its management. They unilaterally change terms and disable business processes without notice, creating extreme instability. Management publicly insults and blames paying customers for the company's low morale and damaged reputation, even though customers have fulfilled their agreements.
This has shocked their own team, who...
Ashraf_Activepieces
Jul 17, 2025A: Activepieces is only growing in a very healthy way, we'll take actions against any reputation damage that's non factual
Share Activepieces
Verified purchaser
How can you provide completely different information within a single day? How can anyone trust you or plan for the future based on your 'stability' when you change your mind several times a day? Too bad I can't post screenshots here to show the actual facts. I suppose the clients are just lying about you again?
We didn't change information, our product and business develop and improve every day. Posting updates isn't instability. Again, we'll go after any reputation damage by false information about the company going bankrupt or anything about the management. Activepieces is stable and will take actions against false accusations
Verified purchaser
It's laughable and sad at the same time. In the last week alone, several members of your team, including you, have brought up the very low team morale. Your reputation problems are obvious. Yet even now, you continue to mislead people. Do you seriously plan to build a business on deceit? AI analysis is already flagging your product as high-risk because of its poor reputation and the loss of trust
Q: I would like to know what you think about the founder Ash shutting us down in his community??
I would like to know what you think about the founder Ash shutting us down in his community??
It feels like you are friends with them and don't care about your terms or your customers!
Ashraf_Activepieces
Jul 16, 2025A: Your community account is shutdown for this reason: No constructive purpose to their actions other than creating dissent within the community
The community forum is a support forum to help users get answers and help around Activepieces, your latest posts contribute against that goal
We'll be happy to have a discussion in our Discord server instead
Share Activepieces
Verified purchaser
You keep saying:
> We never promised anyone that we’d have 4 new products for them to access (although you did). If you’re familiar with automation tools on the market, you’ll know that they don’t offer any of these products anyway.`
You never said you would change 100% of your business offer. You promised to keep us on a paying plan, whatever it is, in the Business called ActivePieces.
Verified purchaser
The reality is that you deleted the plan we purchased and created new plans with what you call new modules. That’s not our problem if it’s so different! If you believe your new features are so new and worth more than we paid, you should have created a NEW BUSINESS with ANOTHER NAME instead of keeping ActivePieces. But you didn’t. So our plan should be mapped to a REAL PAYING PLAN.
Verified purchaser
Instead, you created a new custom plan that we did not buy. If your AppSumo campaign had said: “Custom Plan only for AppSumo,” I WOULD HAVE NEVER BOUGHT IT, since those are usually not worthwhile (like in this case).
Verified purchaser
At the very least, if you had closed ActivePieces and started a new business with all your new plans and features, we wouldn’t be in this situation—and AppSumo users would be protected by the “We got your back” guarantee. But since you kept the same business with MAJOR changes, we can’t access the 60% refund guarantee! You should honor your original commitment.
Hi Sumo-ling,
Thank you for sharing your feedback. Unfortunately, we’ve denied this comment because it contains profanity (“AND THAT SUCKS!”), which conflicts with our Community Guidelines prohibiting profanity and hate speech. We aim to keep discussions constructive and respectful for everyone.
We’d be happy to approve a revised version of your comment that clearly outlines your concerns about...
Verified purchaser
This will follow you and your team forever !
Q: Why hiding appsumo discussion on your community?
Another trust issue— they hid the original thread. Why did you hide the original post of appsumo Ltd subject on your community???
I’m not sure what to think about this.
I don’t think I’ll be able to trust AppSumo’s terms again, especially since a new plan has been created. (If the plan name changes, the deal will be mapped to the new plan name with all accompanying updates.)
I will always have...
Share Activepieces
Q: Active NOT very Active
When will you map the appsumo tier to the new plans on your website??? The new announcement is very sad. I would like to be happy but you don't make us feel this way.
Share Activepieces