SnehalathaPLUS
May 24, 2026
Q: Transactional email enable option
Hi Acumbamail Support,
I am using my account to send automated 6-digit signup verification codes (OTPs) for my new app.
My domain has fully verified DKIM, SPF, and DMARC settings. However, my API calls to the sendOne endpoint are returning a 401 error: 'SMTP is not active for your customer'.
Could you please manually activate the transactional SMTP/email flag for my account so my application can begin sending? Thank you!
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