Adilo Questions

Showing 1 - 5 of 583 questions
oror0oror0
oror0PLUS
Dec 26, 2025
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Q: Adilo's AppSumo agreement?

Hi AppSumo, just wondering how your communication with Adilo is going; in them keeping with their agreement?

Asking because I've just received an email saying they're going to delete all of my videos in 7 days even though have the tier 4 LTD.

Side Note: Was also sold upwards to their 4K Player service and spent over $300 on that for something which no longer exists: https://4kplayer.bigcommand.com

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info6528info6528
info6528PLUS
Nov 6, 2025
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Q: Concern Over Cancellation of Lifetime Deal

I’m reaching out with great concern regarding the recent announcement about the cancellation of the Lifetime Deal (LTD) that I purchased for your platform. As someone who invested in the LTD with the expectation of its permanence, this decision has come as a significant disappointment.

I understand that businesses evolve and change, but I believe that honoring the commitments made to LTD users is...

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tomas59tomas59
tomas59
Sep 16, 2025
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Q: What's going on??

I can't log into my account and my videos are now not working. There is zero response from the support and zero communication. Absolutely unprofessional! Who is the founder?

Founder Team
Vivian_Adilo

Vivian_Adilo

Sep 17, 2025

A: Hello Tom

Apologies for the inconvenience

Did you share this issue on hello@adilo.com?

Please kindly share a recording of the issues you're facing through hello@adilo.com

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aelsharawiaelsharawi
aelsharawiPLUS
Sep 15, 2025
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Q: Server down and support is not transparent about it

I have a tier 4 and non of the videos are loading might be due to ssl certificate of their server...support is not helpfull and this has been for a very long time

Founder Team
Vivian_Adilo

Vivian_Adilo

Sep 16, 2025

A: Hello

We sincerely apologize for the inconvenience

We are working to resolve as quickly as possible

Thanks for your patience and understanding.

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siven111siven111
siven111
Sep 1, 2025
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Q: Adilo is cancelling Ltd. accounts???

Is it true that Adilo is cancelling lifetime deals for users that bought them – in another words keeping their money and cancelling their accounts?

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