I’m reaching out with great concern regarding the recent announcement about the cancellation of the Lifetime Deal (LTD) that I purchased for your platform. As someone who invested in the LTD with the expectation of its permanence, this decision has come as a significant disappointment.
I understand that businesses evolve and change, but I believe that honoring the commitments made to LTD users is...
I can't log into my account and my videos are now not working. There is zero response from the support and zero communication. Absolutely unprofessional! Who is the founder?
Founder Team
Vivian_Adilo
Sep 17, 2025
A: Hello Tom
Apologies for the inconvenience
Did you share this issue on hello@adilo.com?
Please kindly share a recording of the issues you're facing through hello@adilo.com
I agree! I haven't been able to get a video successfully uploaded in 4 months. Sent another email today hoping for a response, but there's something not right going on...
Q: Server down and support is not transparent about it
I have a tier 4 and non of the videos are loading might be due to ssl certificate of their server...support is not helpfull and this has been for a very long time
Q: Concern Over Cancellation of Lifetime Deal
I’m reaching out with great concern regarding the recent announcement about the cancellation of the Lifetime Deal (LTD) that I purchased for your platform. As someone who invested in the LTD with the expectation of its permanence, this decision has come as a significant disappointment.
I understand that businesses evolve and change, but I believe that honoring the commitments made to LTD users is...
Share Adilo
Q: What's going on??
I can't log into my account and my videos are now not working. There is zero response from the support and zero communication. Absolutely unprofessional! Who is the founder?
Vivian_Adilo
Sep 17, 2025A: Hello Tom
Apologies for the inconvenience
Did you share this issue on hello@adilo.com?
Please kindly share a recording of the issues you're facing through hello@adilo.com
Share Adilo
Verified purchaser
Some Problem here
Verified purchaser
I did email you guys, you don't respond!
Verified purchaser
I agree! I haven't been able to get a video successfully uploaded in 4 months. Sent another email today hoping for a response, but there's something not right going on...
Q: Server down and support is not transparent about it
I have a tier 4 and non of the videos are loading might be due to ssl certificate of their server...support is not helpfull and this has been for a very long time
Vivian_Adilo
Sep 16, 2025A: Hello
We sincerely apologize for the inconvenience
We are working to resolve as quickly as possible
Thanks for your patience and understanding.
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Verified purchaser
Same problem here
Q: Adilo is cancelling Ltd. accounts???
Is it true that Adilo is cancelling lifetime deals for users that bought them – in another words keeping their money and cancelling their accounts?
Share Adilo
Verified purchaser
Yes, it's true, trying to get Appsumo to respond on this and honor their sale for the lifetime license. There is an article on saasyrank.com
Q: This is shut down business.. ? The LTD is getting revoked and subscription is MUST.. Can you clarify..
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