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Q: Freepik cancellation now possible without account suspension?
Is it now possible to cancel my Freepik subscription without having my account suspended before 2026?
I've read in some reviews that this was the case, and now I'm afraid to cancel the subscription early.Because it only shows up in my account as an Essential "Trail" subscription.
Please let me know if Freepik has a solution for this. Thanks.
Verified purchaser
Ariadne_AppSumo
Oct 10, 2025A: Hi! Before canceling, I’d recommend reaching out to Freepik’s support team at support@freepik.com. They can confirm how cancellation works, and if cancelling early ever cuts off your access by mistake, they’ll help reinstate your full year without any trouble.
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Q: Do Freepik credits renew monthly throughout the one-year subscription period?
Are Freepik AI credits renewed monthly during the one-year subscription
Verified purchaser
Ariadne_AppSumo
Oct 9, 2025A: Hi there! The 84,000 Freepik AI credits are provided upfront for the entire year, not renewed monthly. You can use them anytime during your one-year subscription.
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Verified purchaser
I was playing around with it and found that im almost out of credits. How can I purchase more credits?
Please reach out directly to Freepik’s support team at support@freepik.com. They can walk you through your options for adding more credits to your account.
Q: Lex can be used to write in Spanish? like blogpost, essay? it should work the same way?
Verified purchaser
Ariadne_AppSumo
Oct 7, 2025A: Hey alejandro374, please reach out directly to the Lex support team at hello@lex.page, they’ll be able to confirm whether Spanish writing is fully supported and any other product-related questions you might have. Thanks!
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Q: IS FREEPIK - THE ENTIRE FREEPIK MEMBERSHIP OR JUST FOR AI GENERATED ?
I KNOW IT SAYS ASSETS, BUT STILL NOT CLEAR IF I ALSO GET ACCESS TO ALL FREEPIK PREMUIM, OR JUST THE AI PART OF IT. THANKS
Verified purchaser
Ariadne_AppSumo
Oct 7, 2025A: Hey there, the Freepik plan in this bundle is for their AI Creative Suite (Essential Plan), which includes AI-generated images, videos, and audio using 84,000 AI credits. It doesn’t include the full Freepik Premium stock library, just the AI-focused tools and credits. You can find the full breakdown on the deal page if you want to see exactly what’s included.
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Q: UK Consumer Law - Why Do you Not Follow It?
UK Consumer Law for Digital Goods
Under the Consumer Rights Act 2015, UK consumers have the right to a refund, repair, or replacement if digital content is faulty or not as described.
There is also a 14-day cooling-off period under UK law for digital goods bought online, which allows cancellation for any reason if the product has not been downloaded or used, though exceptions exist for certain...
Verified purchaser
Ariadne_AppSumo
Oct 7, 2025A: Hey there! Sorry to hear you're unhappy with your purchase. Please feel free to reach out to our support team at support@appsumo.com, and we’ll be glad to take a closer look.
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Verified purchaser
This law doesn't apply to limited-time deals, where it's clearly stated in the terms of the deal that there is no refund. This is exactly how a lot of dodgy companies get away with fleecing potential customers. NB, Not calling AppSumo dodgy, their support is some of the best!