jason9444

Verified purchaser

Deals bought: 13Member since: Jul 2025
5 stars
5 stars
Sep 9, 2026

I have to be really honest

I just purchased the app yesterday and activated it and in one day it said I used all of my 200,000 words which is impossible. I’ve been using Willow dictate for almost 7 months and then that seven months I have 450,000 words how can it say that I use 200,000 words one day I’ll see what the admin says before I request a refund

Update: I'm updating the review to five stars. These guys' support is phenomenal. It was all my mistake. I signed up for a free account with a different email and I used that one, and that's why it hit the limit. I thought it was a bug on the end of the app, but it was all human error. It was my fault.

Spoke to support. He helped me get through it. No problem. Thank you guys. By the way, the app is phenomenal. I have a very thick New York accent being from Brooklyn, New York, and it captures my words perfectly, even with my thick accent. That's why I was very upset when it said that I hit my limit. It works really good.

Founder Team
Haritabh_Amical

Haritabh_Amical

Edited Sep 9, 2026

Hi Jason,

It really is almost impossible to use all 200,000 words within one day.
I don't see any ticket in our system matching what you've decided.
Please reach out to us via email at [email protected] or via discord at https://amical.ai/community so that we can look into what went here and make things right.

Update -
I did an audit of our billing records, and it seems like you are signed up in our systems with two different emails. One of the emails is mapped to a free tier which has exceeded its 2,000 words free tier quota, while the other one is on AppSumo tier 1 plan.
I believe that you are logged into the app with the email mapped to the free tier leading to quota errors.

If this is indeed the case, please do update your review and let us know.
Otherwise, please reach out to us, and help us make things right.

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