answered.so
All-in-one AI-powered customer service: resolve up to 70% of customer issues automatically
Posted Jan 27, 2025
Answered.so announced their closure in an email to customers in January 2025.
Despite our attempts to work with the Answered.so team, we have been unable to reach them to work towards a solution.
While this product does not qualify for our We Got Your Back guarantee as it is not an AppSumo Select tool, AppSumo is taking care of our customers by providing a one-time courtesy credit refund since this deal was so recently featured in 2024.
Reach out to the Support team at support@appsumo.com by March 17th, 2025 to claim your refund.
Amy Lozano
Customer Experience Senior Manager
Let your customers find solutions and resolve issues 24/7 by automating your customer support.
Meet answered.so.
TL;DR
At-a-glance
Features
Overview
Train a GPT-powered chatbot on your documents in minutes to provide human-like answers about your product or service instantly.
Simply create articles for your knowledge base portal, sync websites, and upload files.
Your chatbot learns automatically and provides human-like answers about your product or service instantly.
Centralize your customer service with HelpHub.
Install our widget on your web app and easily integrate your knowledge base and FAQs, showcase your most popular articles, deliver messages, and add call-to-action buttons.
Switch to live chat if your customers require human assistance.
answered.so integrates with major chat services, and also enables custom integrations with other chat services.
Enhance customer experience with a quick-access search bar that instantly finds documents and articles from your knowledge base.
The search bar is accessible from any page, too!
Open with CMD+K or CTRL+K, or by clicking the input widget.
Create knowledge base portals and share documentation articles with your customers.
The GPT chatbot automatically learns from every newly published article.
Create SEO-optimized blog portals and knowledge bases.
Execute custom JavaScript functions for 3rd-party integrations or to run custom actions on your app or website.
Automate your customer support today with answered.so!
Plans & features
Deal terms & conditions
- Lifetime access to answered.so
- You must redeem your code(s) within 60 days of purchase
- All future Starter Plan updates
- Stack up to 3 codes
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- GPT-powered chatbots and 3rd-party live chats
- HelpHub widgets
- Quick-access search bars
- Knowledge base portals
- SEO-optimized blog portals
- Each workspace has a GPT chatbot, HelpHub widget, search bar, knowledge base portal, and blog portal