Answerly

Use this AI-powered live chat widget to analyze your business and provide instant customer support 24/7

One-time payment. Lifetime deal.

Your AI chatbot isn’t doing you any favors if your site visitors feel like they’re talking to a parrot. (“Polly have a solution?”)

Unfortunately, you don’t have the time or budget to build and train a bot that can dynamically respond to every possible scenario.

If only there was an AI-powered chatbot that could learn all the ins and outs of your business and generate accurate, human-like replies to customers around the clock.

Check out Answerly.

TL;DR

too long didn't read
Train your AI chatbot with pictures, links, and product emergencies, so it can provide relevant answers to customers
Automatically analyze your training data for knowledge gaps that you can fill in by entering short text answers

At-a-glance

Overview

Answerly is an AI chatbot that learns your entire business and generates dynamic, human-like replies to customers 24/7.

Answerly lets you train your AI chatbot with different data sources to create a subject expert that can respond to any customer support query.

You’ll be able to import online data from your website and knowledge base to train it on your business’ specific information.

This feature also lets you import unpublished data from Google Docs or PDFs so you can train your chatbot for internal use.

Chatbot training

Turn your AI chatbot into a subject expert in a few clicks!

Answerly makes it easy to update your AI chatbot’s knowledge with snippets of information that aren’t reflected on your website or documents.

That means you can notify your chatbot about scheduled downtime or other issues to keep site visitors in the loop.

Plus, you can upload screenshots of settings and features with a short description, giving your chatbot visual aids to share with customers.

Summaries

Keep your chatbot informed of any changes so it can whip up unique support queries.

Answerly is also packed with tons of customization options that let you easily change the look and feel of your AI chatbot.

Now you’ll be able to add your logo and colors to the widget, helping it blend in with the rest of your website.

And you can set the tone or personality of your AI chatbot, ranging from humorous to serious, to create a better customer experience.

Customization

Tweak the look and feel of your chatbot to fit your website’s aesthetic.

Best of all, Answerly can analyze and identify gaps in your information to point out customer support questions it can’t answer yet.

You can quickly fill in these gaps with short answers right from your dashboard, so you don’t have to go through the hassle of updating source docs.

Now that you can implement a chatbot to answer any query, you'll finally be able to streamline your customer support grind.

Knowledge gaps

Find any gaps in your knowledge base and provide short answers to create an all-knowing chatbot.

Contrary to popular opinion, having a know-it-all on your team would be a huge lifesaver. (“Ooh, I know the answer! I’m raising my hand! Call on me!”)

That’s why Answerly lets you train your AI chatbot, update it with important info on the fly, and identify knowledge gaps for excellent customer service 24/7.

Give your customers the right answers.

Get lifetime access to Answerly today!

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60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

Deal terms and conditions: Lifetime access to Answerly. All future Pro Plan updates. If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates. No codes, no stacking—just choose the plan that’s right for you. You must activate your license within 60 days of purchase. Ability to upgrade between 5 license tiers while the deal is available. Ability to downgrade between 5 license tiers within 60 days of purchase. Previous AppSumo customers will be grandfathered into any new features and feature limits. Previous AppSumo Answerly customers who purchased Answerly can upgrade their license to increase their feature limits. An open API key is required to used Answerly.
Answerly

Answerly

Answerly.io
FounderFounder
Fatos Bediu
Founder & CEO
FoundedFounded
June 2021
HeadquartersHeadquarters
Kumanovo, North Macedonia
Company sizeCompany size
1-10 employees
Product stageProduct stage
Growth
Financial stageFinancial stage
Bootstrapped

Updates from Answerly

A message from Answerly

Posted Aug 19, 2024

Company and Product FAQs

Posted Aug 19, 2024

Features Updates (August 2023)

Posted Aug 19, 2024

New updates

Posted Aug 19, 2024

See what Sumo-lings are saying

Questions
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Questions & Reviews

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Showing 5 of 878 questions

Q: 1. online store?

hi. i tried to add Woocommerce and it will not scan the website and wont know anything about the products of the store (although the URL of the website was added to the knowledge)

so can this be used at all on Woo (or shopify) besides general customer service bot? how can we make sure it knows to scan the relevant product pages and actually answer relevant product questions?

shlomoederyApr 21, 2025
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Q: You have removed the Whatsapp and FB integration which is unacceptable

I just don't quite understand why are you removing the whatsapp and FB integration for answerly. If this is a feature, regardless of user using it or not, it should be there. Whatsapp / FB are a large social platform, should not focus only on website. You've used months to build the feature and should not remove it.

jeffrey17Apr 14, 2025
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Founder Team
Fatos_Answerly

Fatos_Answerly

Apr 15, 2025

A: Hi Jeffrey,

I completely understand your question. From your point of view, it might seem quite surprising — and I shared the same surprise when I looked at the use cases and saw that there are thousands of embedded widgets in websites, but zero WhatsApp agents.

I wouldn’t have minded keeping a feature that nobody uses, but since WhatsApp is a completely different channel, it was slowing us down and doubling our workload. For example, we’re planning to add new voice technology to our platform, and that would mean having to support it for both WhatsApp and Facebook — which no one is using.

By focusing on the web, we can move faster and build features that no other platform can offer — features that are deeply interactive, customizable etc.

Let me know if you have other questions.

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Q: Whatsapp and Facebook

I recently came across a question about integrating WhatsApp and Facebook with Answerly. As an Answerly user, I’ve found this process incredibly challenging and poorly supported. The integration is overly complex, the official tutorial is unclear and unhelpful, and my emails to support requesting a detailed guide have gone unanswered or received inadequate responses. The issue isn’t a lack of users—it’s the difficult integration and subpar support.

My question is: Can I get a refund, even though I purchased Answerly some time ago?

benlauworkPLUSApr 19, 2025
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Founder Team
Fatos_Answerly

Fatos_Answerly

Edited Apr 19, 2025

A: Hi Benal,

Our Whatsapp integration simply asked you for the phone number and the api key. The challenge unfortunately was getting that key from meta which there's nothing we can do on our side.

As for refund, we cannot issue refunds ourselves so I suggest you reach to appsumo support.

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Q: How can you support Unlimited all you can eat at your highest level?

How is this even possible as an LTD? What is your run rate?

DigitalGrowthHacksClubPLUSApr 15, 2025
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Founder Team
Fatos_Answerly

Fatos_Answerly

Apr 19, 2025

A: Hi DigitalGrowth,

We have very little expenses, as we are a BYOK platform!

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Q: Definition of "training data sets" ?

Aloha 🧡from Germany.
Please tell me the definition of "training data sets"...
I want to know how much this is...

Thank you 😍
Arwed

ArwedPLUSApr 16, 2025
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Founder Team
Fatos_Answerly

Fatos_Answerly

Apr 19, 2025

A: Aloha Arwed,

A data set can be a website, pdf, or piece of text that you train the AI!

Let me know if you have other questions.

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