Q: Different Profile Per Channel/Workspace

Hi!

Do you support a feature like this?
https://www.jivochat.com/help/settings/how-to-use-different-profiles-for-different-channels.html

Basically an agent having a different profile/persona per site/channel (I.e. workspace) with different pictures etc. without needing to sign in/out of multiple accounts.

Misty60110Jun 28, 2025
Founder Team
Andrew_AnyChat

Andrew_AnyChat

Jul 3, 2025

A: Hello.
Yes, you can assign a different name/image to the same agent per channel.

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