Hello AnyChat team,

When I try to add a new channel, I receive an error message saying that “this authorization code has already been used.”

This is correct, but the code was previously used with this same account when I initially signed up for the free trial, before purchasing the platform.

Could you please help me resolve this issue? At the moment, this problem is preventing me from connecting my main channels, including Instagram, Facebook, and Messenger.

I would really appreciate your assistance, as I would like to start using the platform and properly connect these channels.

I look forward to your guidance.

Best regards,

Luis