Q: Question about proactive website live chat
Hello AnyChat team,
Years ago I used BoldChat, which had a feature I found very useful: as an agent, I could see anonymous visitors browsing my website in real time. A visitor did not need to click a chat button or start a conversation first.
From the operator dashboard, I could select a particular visitor and manually initiate a chat with them. A message/invitation would then appear to that visitor while they were browsing the site.
If they ignored my first invitation but remained on the website, I could also manually send another invitation later.
I am not asking about an automatic proactive message or a ChatFlow triggered after X seconds.
I do not want any chat button visible on the website by default.
Does AnyChat currently support this exact workflow for website visitors?
Thank you!