When use Comment-to-DM automation feature, It asks for post | AnyChat | AppSumo

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mohammad_irfan

Edited Oct 17, 2026

Q: When use Comment-to-DM automation feature, It asks for post IDS

When use Comment-to-DM automation feature and start with event trigger it asks for posts ID and this feature is not working. No DM is sending

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Hello AnyChat team, Years ago I used BoldChat, which had a feature I found very useful: as an agent, I could see anonymous visitors browsing my website in real time. A visitor did not need to click a chat button or start a conversation first. From the operator dashboard, I could select a particular visitor and manually initiate a chat with them. A message/invitation would then appear to that visitor while they were browsing the site. If they ignored my first invitation but remained on the website, I could also manually send another invitation later. I am not asking about an automatic proactive message or a ChatFlow triggered after X seconds. I do not want any chat button visible on the website by default. Does AnyChat currently support this exact workflow for website visitors? Thank you!
Passkeys and hardware security keys, such as YubiKey.
Can a ChatFlow publicly reply to the comment (e.g. ‘Sent! Check your DMs’, with a few random variations) before the Comment-to-DM goes out? If not, is it on the roadmap and when?
I was just considering adding two more codes when I wanted to test the functionality of the chat widget. Did not reply at all, so something might not be working on the website.

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