"Customers who bought the 2018 or 2019 AppSumo lifetime deals need to purchase this offer to access the new features and limits" I don't understand. I purchased an App Sumo Lifetime deal of Audio Hero in 2019, and now I no longer have access to my original deal. When I try to download a song it goes to a page that says: CHOOSE YOUR PLAN
Hello, if you purchased in 2018 or 2019 you should still have access to AudioHero and our features as long as you have not used all 3000 downloads credits. If you are having uses accessing your account I would suggest reaching out to our customer service at support@audiohero.com and they will be able to help you out.
Q: PRICING TAB?
I bought a code, redeemed it and I still see pricing plans under your "pricing tab". Does this mean anything? Why it does not shows what features I have in my plan and forcing me to upgrade to Hero plan yearly?
A: Hi Wocapi, You do not need to upgrade at all. Your plan is currently active and you have unlimited downloads available! This won't show up on your dashboard because it's a custom plan with AppSumo, but please rest assured that you can enjoy your lifetime deal!
If you have any other question, please don't hesitate to contact us at support@audiohero.com
Q: What does the audio license cover (e.g. ads, promo content)? Is this a synchronization license?
We do a lot of client work and want to know if this will be a good fit for website distribution, training content, advertisements, downloadable links, etc.
Great question! To confirm your usage rights, here's a link to our End User License Agreement (EULA) that outlines everything in detail: https://www.audiohero.com/end-user-license-agreement
But to summarize the good news:
All the uses you mentioned are absolutely covered under the EULA, so you can use the music with peace of mind. And yes, you enjoy lifetime synchronization...
Q: how to add youtube channel ?
if we did not add a youtube channel when we first opened the account
how do we add one later ?
thanks
Florence_AudioHero
Jan 13, 2025A: Hi Bhagsy,
You just need to send it to support@audiohero.com
Thanks!
Florence.-
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Q: My previous purchase?
"Customers who bought the 2018 or 2019 AppSumo lifetime deals need to purchase this offer to access the new features and limits"
I don't understand. I purchased an App Sumo Lifetime deal of Audio Hero in 2019, and now I no longer have access to my original deal. When I try to download a song it goes to a page that says:
CHOOSE YOUR PLAN
Please explain. Thank you.
Share AudioHero
Hello, if you purchased in 2018 or 2019 you should still have access to AudioHero and our features as long as you have not used all 3000 downloads credits. If you are having uses accessing your account I would suggest reaching out to our customer service at support@audiohero.com and they will be able to help you out.
Q: PRICING TAB?
I bought a code, redeemed it and I still see pricing plans under your "pricing tab". Does this mean anything? Why it does not shows what features I have in my plan and forcing me to upgrade to Hero plan yearly?
Florence_AudioHero
Jan 13, 2025A: Hi Wocapi,
You do not need to upgrade at all. Your plan is currently active and you have unlimited downloads available! This won't show up on your dashboard because it's a custom plan with AppSumo, but please rest assured that you can enjoy your lifetime deal!
If you have any other question, please don't hesitate to contact us at support@audiohero.com
Best!
Florence.-
Share AudioHero
Q: What does the audio license cover (e.g. ads, promo content)? Is this a synchronization license?
We do a lot of client work and want to know if this will be a good fit for website distribution, training content, advertisements, downloadable links, etc.
Florence_AudioHero
Edited Jan 11, 2025A: Hi info0533F,
Great question! To confirm your usage rights, here's a link to our End User License Agreement (EULA) that outlines everything in detail: https://www.audiohero.com/end-user-license-agreement
But to summarize the good news:
All the uses you mentioned are absolutely covered under the EULA, so you can use the music with peace of mind. And yes, you enjoy lifetime synchronization...
Share AudioHero
Q: Credite rights?
Do I need to credit Audiohero and the artist or track name in my videos, or am I Free to use any track without credit?
Florence_AudioHero
Jan 9, 2025A: Hi amanybusiness,
You do not need to credit AudioHero.
Thanks for the question!
Best Regards,
Florence.-
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