AudioHero Questions

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Q: Beside social media platforms, where else?

Does it cover online radio and music add on to videos outside of YouTube?

LetsFinanceYourFreedomPLUSDec 24, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Edited Dec 24, 2024

A: Hi LetsFinanceYourFreedom,

The usage you mention is covered under our End User License Agreement.

Merry Christmas!

Florence.-

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Q: Does My One License Cover All My Work

I produce multiple podcasts that I distribute on multiple YouTube Channels, Spotify and Apple Podcast feeds. Does my one license cover my work across all my clients' profiles?

iamandrewz85PLUSDec 20, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 20, 2024

A: Hi iamandrewz85,

Yes it does, you can rest assured!

Best!

Florence.-

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Q: Playalongs for music improvisation

If I am teaching music improvisation online, can I use any of your tracks as playalongs for others to improvise to?

stevehornPLUSDec 21, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 21, 2024

A: Hi Stevehorn,

Yes, you can !

Let me know if you have any other questions!

Best Regards,

Florence.-

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Q: I want to make a video

I want to make a video and use your music on it.
Can I sell my video to a streaming platform for others to listen to?

Can I broadcast my video in a store front?

planetpjsDec 20, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 20, 2024

A: Hi Planetpjs,

Yes, you definitely can! No paperwork required!

Best!

Florence.-

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Q: Can I use a playlist to run in the background of my live sale streams?

648035e54a0f479fb4d64c8e83836fa1Dec 21, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 21, 2024

A: Hi 648035e54a0f479fb4d64c8e83836fa1,

Yes, you can!

Thanks!

Florence.-

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Q: Services for my clients

If I create short video clips such as a course introduction splash screen or video segment separators for my clients to use and assemble into their own trainings, can I use your sound clips? In other words, I create a splash screen using with your music or sounds, then sell that as a service to other clients to use in their productions. Does my license cover that usage?

stevehornPLUSDec 21, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 21, 2024

A: Hi Stevehorn,
Yes, you are covered for that usage!

Best!

Florence.-

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Q: I produce multiple podcasts

I edit and produce multiple podcasts for clients if i where to use this how does it work when my clients upload and distribute their episodes on their own

ClaxxiqPLUSDec 21, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 21, 2024

A: Hi WalkingClaxxic,
As long as our tracks are synchronized with those podcasts, it isn't a problem because the synchronization rights are yours and you're licensed for perpetuity.

Best Regards!

Florence.-

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Q: Credit Limitation

Hello Audio Hero,
Please confirm whether there is a credit limitation for those who purchase via App Sumo.
Look forward to hearing from you.
Regards

MathewsKGeorgePLUSDec 11, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 11, 2024

A: Hi MathewsKGeorge,
Our new deals offer no credit limitation. The $49 deal is for a year, and the $99 deal is for LIFE! Both include unlimited downloads. To ensure a fair use of our material there is a limit of 100 downloads per day.

Best!

Florence.-

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Q: Q

How do you plan to implement AI in your product? Any plans for an Ai music creator?

DSP395PLUSDec 11, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Edited Dec 12, 2024

A: Hi DSP395,
AI use is not covered our standard end user license agreement. If you are interested in using it for this type of use then please reach out to support@audiohero.com

Best!

Florence.-

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Q: I forgot to include this in my last question...

When credits run out, Then what? We still go to your site to grab our already downloaded/credited tracks? We say "good game" and part ways as friends? You offer a new paid plan? Thanks!

drewlazzzMay 23, 2019
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 10, 2024

A: Hi drewlazzz,
Once you've downloaded a track, it's yours to keep and use indefinitely, regardless of your plan status. You won't lose access to previously downloaded content.

However, to continue accessing new music and sound effects, you'll need to renew your plan.

Now, we're back with a new deal of unlimited downloads for life! You're always welcomed to join us again!

Best,
Florence.-

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Q: AudioJungle songs

Hi,

I also found several titles of your music in the audiojungle library database. Do you share your music across the services?

viliam.machyniakDec 14, 2024
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Founder Team
Craig_AudioHero

Craig_AudioHero

Dec 20, 2024

A: Hi Viliam.machyniak,

We do share some of our music with other music sites.

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Q: What's the difference between deal from 2018/2019?

In the description: "Customers who purchased lifetime AppSumo deals in 2018 or 2019 need to purchase this deal to access new features and limits." I belong to this group. I have a limit of 3000 creations, which is fine. I understand that it won't change to unlimited due to the new offer, but are there any other differences between these offers? Do I have access to all options, or are some hidden?

Piotr.CPLUSDec 20, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 20, 2024

A: Hi Piotr.C,
The only difference between the deals is that the 2018-2019 deal has a limit of 3000 download credits and the latest deal is unlimited downloads for life!

Best!

Florence.

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Q: low budget movie...

May we use this on a low-budget (first-timer) movie?

P2PLUSDec 20, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 20, 2024

A: Hi P2,

Yes, that usage is covered under our End User License Agreement, no paperwork required.

Best!

Florence.-

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Q: Future updates

Hi. I have following questions:

1. Will this collection of 300'000 files be extended?
2. If yes, how frequently? How many files are added each month?
3. Will we be able to download newly added audio files with this AppSumo deal?
4. Will there be future AppSumo deals from AudioHero that will have offerings not included in this deal? Or will we also get access to these updates?
5. I can alter the files for my needs (to be used in videos e.g. paid online prerecorded video, social media content; audio files e.g. podcasts or a audio book)?

Please answer all 5 questions separately.
Thank you, appreciate it.

trdrPLUSDec 20, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 20, 2024

A: Hi Trdr,
These are super interesting questions!

1. & 2.We're continuously updating our content and releasing new albums on a weekly basis!
3. Yes
4. The new content placed in AudioHero.com will be forever available for you. While we can't confirm specific future plans, we're committed to providing value to our customers.
As a lifetime member, you'll continue to have access to our library and any new features that are rolled out.
5. You have the right to modify the audio content in length, pitch and/or format
as required for use; to synchronize the audio content with audio and/or visual
productions or applications such as social media content, podcasts or audiobooks. Keep in min that you can't Add new instruments, melody or lyrics to an original music composition owned or represented by Sound Ideas without the prior written consent of the owner.

I hope this clarifies your concerns. Let me know if you have any other question!

Best!

Florence.-

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Q: Any use?

Just wanted to double-check all files can be used in any project for any release platform, and the license cannot be revoked? And the license is good even if AudioHero shuts dowm?

So I can use the sounds and music in a feature film going to a festival and releasing on Netflix, etc, and don't have to worry about further licensing?

gkcPLUSDec 19, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 19, 2024

A: Hello Gkc,

The uses you mention are all covered under our End User License Agreement, so you shouldn't worry. The synchronization rights are yours for perpetuity!

Thanks.

Florence.-

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Q: gema-free

Can you confirm that all of your music is gema-free: https://www.gema.de/en ?

MarianZPLUSDec 9, 2024
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Founder Team
Craig_AudioHero

Craig_AudioHero

Dec 9, 2024

A: Hi MarianZ,

The music on AudioHero is registered with the Performing Rights Organizations. I would not consider it GEMA Free. I would speak GEMA on you plan to use the music and if you need to pay any royalties.

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Q: From old plan

I purchased your yearly plan in april and it will expire in this april - if i purchase this one how does it work? do i create another account? is there any discount :)

ae7ac18a1ef64708b48c1cb28b13b5bdDec 18, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 18, 2024

A: Hi Sumo-Ling,
You can simply add your new code and the new deal will be activated. You do not need to create another account. There isn't an extra discount. This plan is already 49% off!

Please let me know if you need any help!

Best!

Florence.-

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Q: Few questions

I see in the questions it says unlimited downloads but you have credits and it says while term is active. So can we download the whole library or just 300k songs and then once we are out if credits we cant get new songs? I see you keep saying we just have unlimited downloads if the songs we choose rather than being able to grab any and all songs? Can you go into detail on how this works and the limitations?

I have several social channels for my brands as well as multiple YouTube cha. Eks for my main brand to make sure they all have best althorygm results. Do you support multiple channels on the same networks. Is there any limits on social accounts and if so what are they. I also do agency work for clients. So its really important to get clarification.

SolarBangPLUSDec 15, 2024
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Founder Team
Craig_AudioHero

Craig_AudioHero

Dec 16, 2024

A: Hi SolarBang,

We do not allow you to download all 300,000 songs at once. We look for you to use our platform as your main source for music and sound effects. We allow you to download as many tracks as you need for your track as long as it is fair use.
We allow you to use our music and sound effects on as many channels as you would like or brands of your own.

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Q: Besides unlimited downloads, what are the new features in this 2024 offer that are not avail to 2018/19 purchasers?

DougLietzPLUSDec 14, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 14, 2024

A: Hi Doug,
While the core benefit remains unlimited downloads, a key advantage of the current offer is access to our ever-growing library. We consistently add new music and sound effects to ensure you always have fresh options for your projects.

Enjoy the expanded library!

Florence.-

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Q: Credits in LTD deal?

Hi, I've purchased this LTD deal and redeemed the code, but when I download any song it uses credits (1 credit = 1 song). At the beginning there were 300,000 credits and they decrease after each download. The offer says "Unlimited downloads of royalty-free sound effects and music", so there's something wrong with it. Could you clarify it?

UrgulPLUSEdited Dec 14, 2024
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Founder Team
Florence_AudioHero

Florence_AudioHero

Dec 14, 2024

A: Hi Urgul,
You do have unlimited downloads, you can rest assured. The 300,000 credits is just symbolic as you may see that when you place the tracks n your cart to download them you have unlimited downloading.

Best Regards,

Florence.-

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