AppSumo Radar beta
Radar products are early-stage listings that are managed by the team who built the product.Learn more about Radar

One AI agent for all IT & support

No reviews yet, be the first!
AI voice agent settings
Unified conversation inbox
Visual workflow builder
ITSM integration settings

AurionAI

Micro-SaaS
-96%$79
$2,000
once, no subscription
  • Lifetime access
  • Refundable up to 60 days
No "We Got Your Back" guarantee. Radar is a discovery engine — we don't vet these products, so this guarantee doesn't apply.
AppSumo's 60-day refund applies to most deals. AI skills are non-refundable once redeemed.
AppSumo Labs

Early-stage product. Brought to you by the team who built it.

Quick bite

Visit AurionAI ↗

AI helpdesk that resolves IT and support tickets across every channel

Up to 30Seats
Up to 120AI voice minutes / month
From $79once, forever
  • Answer IT and support calls with an AI voice agent in 10 languages
  • Connect HaloITSM, ServiceNow, Freshservice, Jira, Freshdesk or Zendesk with no migration
  • Works with Freshworks, Jira, Whatsapp, Zendesk
  • Alternative to Freshdesk, Intercom, Zendesk

What this is for

Omnichannel AI agent

  • Handles phone, chat, email and WhatsApp with one AI agent
  • Voice agent answers calls in 10 languages with low latency
  • Live agent handoff when a visitor asks for a person
Omnichannel AI agent

Helpdesk core

  • Unified inbox for all channels
  • Branded, SEO-indexed help center with AI-suggested articles
  • Email channel reads, classifies and drafts replies automatically
Helpdesk core

AI Intelligence

  • Auto-classification and smart routing
  • Autonomous AI resolution with AI copilot for agents
  • Sentiment analysis per conversation and message
AI Intelligence

Workflow automation

  • Visual no-code workflow builder with triggers, conditions and AI steps
  • Ready-made templates for SLA escalation, approvals, routing and onboarding
  • CSAT surveys triggered automatically post-resolution
Workflow automation

ITSM & CS integrations

  • Connects to Freshservice, HaloITSM, ServiceNow, Jira SM, Freshdesk, Zendesk
  • Open MCP standard, no proprietary connectors or lock-in
  • All integrations included on every tier
ITSM & CS integrations

Choose the plan that’s right for you

Feel secure in your purchase with AppSumo's 60 day money-back guarantee.

Voice + Helpdesk · Tier 1

$79
Lifetime access
5Seats
15AI voice minutes / month
1,000AI conversations / month
50KB articles
EmailSupport

Voice + Helpdesk · Tier 2

$229
Lifetime access
15Seats
50AI voice minutes / month
3,000AI conversations / month
150KB articles
EmailSupport

Voice + Helpdesk · Tier 3

$459
Lifetime access
30Seats
120AI voice minutes / month
10,000AI conversations / month
300KB articles
Email, 24h SLASupport
Refundable up to 60 daysNot covered by We Got Your Back. Why?
Deal terms & conditions
AurionAI
See AurionAI
Founded June 15, 2026
🇨🇭Braine-le-Château, Belgium
1-10
Startup
Bootstrapped
aurionai.net

Your helpdesk should answer the phone, not just the chat.

IT and support teams lose hours every day on the same calls: password resets, VPN access, "where is my ticket?". Chatbots help on the website, but the phone still rings, and a person still has to answer it.

We built AurionAI so one AI agent handles all of it: phone, chat, email and WhatsApp. It answers in 10 languages, checks who is calling, finds the answer in your knowledge base, and creates or updates the ticket in the tool you already use: HaloITSM, ServiceNow, Freshservice, Jira, Freshdesk or Zendesk.

When a caller needs a person, an agent takes over in the same conversation. Your team keeps the work that needs a human, and the AI does the rest.

We are a small Belgian team. Your data stays in the EU, on AWS in Paris.

Emmanuel Yazbeck
Emmanuel YazbeckSee Emmanuel Yazbeck on LinkedIn
Founder

What “Radar” means for this product

Learn more about AppSumo deals

Radar is home to early-stage products looking to gain traction. Here’s the lowdown of what these deals are and aren’t.

Where it is in its life

Radar products are at the start of their journey. They're fresh on the scene and building a customer base.

How we vouch for it

We've verified the basics and reviewed the listing for safety. Success isn't guaranteed — we haven't fully vetted every claim, feature, or result.

Code & security review

All AI skills are reviewed for security purposes. We do not review software code — partner owns security and what ships.

Refund policy

60-day refund on most deals. AI skills are non-refundable once redeemed.

Pricing

Prices are set by the founder. Simple as that.

Where you'll see it

The Radar section of our site exclusively. These products are in early discovery and not quite ready for the AppSumo limelight yet.

Radar is a discovery engine — because we aren’t vetting these products, our We Got Your Back guarantee doesn’t apply. Should these products show traction, our team will work with theirs to get them ready for the main stage (and protected).

Questions & reviews