B2BReach Questions

Showing 1 - 20 of 66 questions

Q: Do you have any documentation or training available?

There's no onboarding process within the app, I'm struggling with adding SMTP. It returns an error but the error message is blank so I don't even have enough information to submit a support ticket.

Where are the instructions?

f8a620672206465d82a9d60e08844509PLUSSep 25, 2024
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Founder Team
Atakanb2b

Atakanb2b

Sep 26, 2024

A: Hello,

You can watch this video to have better understanding of our tool: https://www.youtube.com/watch?v=EqJVG-G5R4w&t=4s

If you are using port 465 for smtp, try with port 587 and it will work :)

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Q: Can i connect multiple gmails as sender?

plan 2 have unlimited emails send. What's that mean actually?
1. example: can i connect 10 free gmail accounts and just send 5000 emails daily? (free gmail limit is 500 per day each account)
2. which better, gmail or custom domains as sender account? are those really matter on inbox rate?

ignasiusfabioSep 23, 2024
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Founder Team
Atakanb2b

Atakanb2b

Sep 23, 2024

A: Hello,

Yes, you can connect your inboxes to send emails.
We suggest that you get custom domains and do warmup on them, otherwise your gmail account emails will probably end up in spam folder. 500 emails a day is way too much for both :)

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Q: How accurate is the email verification? I use amazon ses which requires very low bounce rates (less then 2%)

116253236834349589270Sep 19, 2024
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Founder Team
Atakanb2b

Atakanb2b

Sep 20, 2024

A: Hello,

As mentioned in the app, it only validates the mx records and domains of the emails. Please let us know if you have any questions šŸ™ŒšŸ»

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Q: Spintax?

Has the spintax feature been implemented yet?

NstarPLUSSep 17, 2024
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Founder Team
Atakanb2b

Atakanb2b

Sep 18, 2024

A: Hello,

Not yet, we are working on, it will be delivered ASAPšŸ˜Š

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Q: Documentation & Training

Hi I became a member recently and asked a couple of questions here. I cannot find any documentation or proper training on the various functions of the tool for example the {ice breaker} placeholder I don't know if the tool creates the ice breaker using ai like other tools do or if I need a column in my CSV with an already pre-created ice breaker.

Is there some link with all the documentation and tutorials? You know to become a power user and understand all the features of the tool?

117337251432433370650PLUSAug 23, 2024
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Founder Team
Atakanb2b

Atakanb2b

Aug 25, 2024

A: Hi there! We donā€™t have a personalized Icebreaker feature, but if you specify the product you're selling and the target audience, you can click on the 'Create Email with AI' option, and it will generate an email template accordingly. You can find our demo video on YouTube. "https://www.youtube.com/watch?v=EqJVG-G5R4w&t=4s

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