Q: I bought Tier1 but would like to upgrade it to T5, unfortunately the LTD period has expired.
Would your support team still be able to allow me to upgrade to T5? I would appreciate it if you would be able to accommodate this request. Thank you in advance.
A: Hi RollerAv, the autoplay is an issue with chrome blocking videos with sound, you can read more about it here: https://developer.chrome.com/blog/autoplay/
We are responding to all tickets, thanks for the patience, I'll send more on your email.
We're releasing fixes and answering people on a daily basis, had some busier days as this deal came to wraps.
We should have a fix released soon.
Q: I see Bamboo Cloud used to be called Panda OS.
I've been reading up a bit on the company and have a question around it. If the company rebrands (again) in the future, would the LTD deal being offered now stop with the defunct company or would it carry forward with the rebrand.
Q: I bought Tier1 but would like to upgrade it to T5, unfortunately the LTD period has expired.
Would your support team still be able to allow me to upgrade to T5? I would appreciate it if you would be able to accommodate this request. Thank you in advance.
Share Bamboo Cloud
Q: What's going on with the support?
I wait second day for a support response and no one even saw my email with is named as urgent.
The AutoPlay don't work and the custom domain also.
Roni_BambooCloud
May 14, 2024A: Hi RollerAv, the autoplay is an issue with chrome blocking videos with sound, you can read more about it here: https://developer.chrome.com/blog/autoplay/
We are responding to all tickets, thanks for the patience, I'll send more on your email.
Share Bamboo Cloud
Hi,
I send a video with the problem. The auto play checkmark turns off by itself.
And the domain gives error with the SSL.
Verified purchaser
We're releasing fixes and answering people on a daily basis, had some busier days as this deal came to wraps.
We should have a fix released soon.
Q: I see Bamboo Cloud used to be called Panda OS.
I've been reading up a bit on the company and have a question around it. If the company rebrands (again) in the future, would the LTD deal being offered now stop with the defunct company or would it carry forward with the rebrand.
Roni_BambooCloud
May 14, 2024A: This shouldn't affect your plan, we're not planning another rebrand.
Share Bamboo Cloud
Alrighty, i'm taking you at your word here and signed up for T5. Onward, upward
Verified purchaser
Amazing!
We hope you enjoy using Bamboo Cloud!
Q: Hi, Do you have a Facebook private community group?
if not any plans to have one?
Michal_BambooCloud
May 14, 2024A: Hi, not at the moment.
We will consider it, thank you for reaching out.
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Thank you, would be great if there is one 🙂
Q: Hi There, would you please clarify on Unlimited bandwidth (throttled after 2 TB each month) and GB storage limit for each plan?
I use other tools to host long tutorials and then package as courses. So want to make sure what you offer? Thanks.
Roni_BambooCloud
May 14, 2024A: We never had to throttle anyone, there shouldn't be any issue.
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