Baseline Questions

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Q: Roadmap/Feedback

Your Roadmap/Feedback is more like a Forum.
Have you thought about using a dedicated tool for this❓

I know that they are more effective in reporting and feedback.

There are Appsumo here, for example.
https://appsumo.com/products/featureshift/
https://appsumo.com/products/productlift/

But you can also use Canny.io

Jack.SPLUSApr 8, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 9, 2025

A: Yeah we are pretty happy with how it is, thank you for the suggestion though.

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Q: What now that you are no longer on Appsumo?

What are your further plans for 2025❓

Jack.SPLUSApr 16, 2025
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Q: Social Share

Hi!
has this been re-added to the platform? I can't find :)

DigitalfastmindPLUSApr 7, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 8, 2025

A: No unfortunately we are still working on it and testing, we were a bit too eager to release it last time and it simply wasn't ready.

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Q: What social media do you already support (Facebook, Linkedin, X …) ❓

What will come first?
What are the next ones planned ?

Jack.SPLUSApr 15, 2025
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Q: Translations?

HI

Can i ask have you completed Translations Yet, as its been a few years since launch and without this this product is useless to anyone in England or anyone who uses English GB language?

user2309Apr 12, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 13, 2025

A: No unfortunately not, we are working on making every text in the brand guide editable though. That should be coming pretty soon.

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Q: Scheduler

I watched ssme videos and I am really impressed about Baseline.

I have few questions about the platform as i think to buy Tier 1 today to manage social posts.

1-Therefore would be possible to have the beta scheduler enabled for me? I know it is in beta and has some issues but as I am aware i do not mind (I got other schedulers, so in the worst scenarion I will not complain).

2-I saw a video review that showed that the brand fonts weren't applied automatically to a chosen template back in November.. do you have plan to add this functionality

3-Is there any AI integration in plan? (not big issue as I can do copy and paste)

4-If i really like the platform would i be able to scale up to Tier 3 if you will come to Appsumo in the future?

5-Can i delete a brand and replace it with a new one if i change client?
Thanks in advance.

giuseppejjarcuriPLUSApr 14, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 14, 2025

A: 1) Yes, reach out to me via our support chat after you purchase and I can enable it.

2) Brand fonts are automatically applied, I don't know what went wrong in the video you watched but it should work flawlessly.

3) There is AI background removal for images.

4) Yeah if we will come back you can of course.

5) Yes you can delete a brand and replace it with a new one.

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Q: Are there any plans to provide a white label version in the future?

godsparkPLUSEdited Apr 10, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 10, 2025

A: No, not the kind where you can but your own badge on Baseline and resell the services we provide. We do have some plans for more of a co-branded experience though.

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Q: CNAME or integration

Hi there,

Is it now possible to use CNAME? I tried to access a link you provided in the past on how to integrate but that link is now broken.

albertodasilva2004PLUSApr 11, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 11, 2025

A: No, sorry, we don't support CNAME. Our embed feature works very well so you can make it look seamless on any page

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Q: Linked Carousels?

Hi, does this have LinkedIn Carousels? If so, is there a view or something to show how to use the product? I see just old YouTube videos. Thanks!

MOT2326PLUSApr 13, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 14, 2025

A: No we don't have anything for LinkedIn Carousels yet, I'll add it to the todo list though. Thanks for the suggestion!

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Q: Access Roles

I clicked on the "Create a Brand Guide" on your website to try out the platform before buying. The test brand guide I managed to create is editable by anyone even on Incognito without being logged in, I am assuming this is because of the test guideline and once I create an account and have a paid account via appsumo as well it can't be edited randomly?

ankush33Apr 12, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 13, 2025

A: Yes that's correct, when you create it without an account it's essentially public but there is a cookie which stores your connection to it. Once you sign up it gets associated with your account.

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Q: Mix and match brands and storage?

Would it be possible to mix and match? For example for tier 2 instead of 20 brands with 5gb each, 10 brands with 10gb each. Or tier 1 - 1 brand with 25gb storage. Not everyone is looking multiple brands. Thanks

alphaomegaartisanPLUSApr 12, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 13, 2025

A: Unfortunately that's not possible. If you need more storage per brand the only way is to buy a higher tier, or buy a subscription which gives more storage from us.

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Q: Sharing to Bluesky available?

7e5ed10542b34f8c839f124d5406029aApr 13, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Edited Apr 13, 2025

A: No, sorry, Sharing to bluesky is not available.

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Q: T3 vs. T4...

Just for clarification...the only two differences between T3 and T4 are: number of collaborateurs and the storage per brand (!)? So, these are not account-related global limits?

mrioPLUSApr 12, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 12, 2025

A: Yes, that's correct.

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Q: Can a brand be moved to its own account?

I'm considering upgrading to tier 3, but need to know if it is possible to migrate a brand to a new Baseline account. I work primarily as a consultant on a project basis and I'm looking to offer extended support that could include Baseline, but want to be clear up front what happens to the system I set up if they decide not to continue working with me.

terri6PLUSApr 12, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 12, 2025

A: We can manually move brands between accounts but there isn't a way for a user to do that. In most cases our customers who are managing clients remove their access to it in those scenarios. An alternative they do is have them sign up for an account they can help manage.

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Q: Does Baseline Detect Pantone and Hex Colors

I own a boutique public relations agency. I have used a graphic designer for all our design work, clients and our agencies alike.
Unfortunately, she died. We are still using her work as are some clients. But we don't know the exact color codes and other graphic artist "things."
Does Baseline auto-detect those colors rather than us needing to register the codes?
I'd like to buy an unlimited based on our experience of losing our artist, even just to have a back up. But, I want to make sure I get it right, especially when a client brings assets for us to include in press kits.
Thank you.

jimrexwisemanPLUSApr 12, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 12, 2025

A: Baseline does automatically detect the colors used in the logos you upload. You can sign up for a trial without a credit card if you want to give it a try.

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Q: Will we get a Business license with Tier 4❓

https://baseline.is/pricing/
Solo ➜ Professional ➜ Business

Appsumo Tier 1-3 ➜ Professional
Appsumo Tier 4 ➜ Business

Jack.SPLUSEdited Apr 10, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 11, 2025

A: The AppSumo plans are their own thing. They don't map directly to our subscription plans. All the plans however do get any future feature that the Professional plan includes.

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Q: How customisable is the Brand Guide?

Having a Brand Guide that is automatically produced can indeed save a lot of work. Nevertheless, it's crucial for agencies to be able to customise the content — and the advice — for each individual brand, as needed. How much are we able to customise the content of the guide? — for example:

1) Can we specify the 'Logo Safe Zone'? The 'safe zone' that the Baseline suggests seems to be the same for every logo — and not large enough for most of the brands we work with.

2) Can we add additional items to the 'Prohibited Uses' section? We need to advise some brands not to use drop shadows, outlines, etc.

3) Can we change the 'black' and 'white' used for colour variations? When adding a brand colour, Baseline automatically generates variations between the colour and 'white', and 'black'. But our brands have their own 'white' and 'black'..

igorcoutoPLUSApr 11, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 11, 2025

A: The brand guide is pretty customizable and we are working on making it even more customizable.

To answer your specific questions:

1) Yes you can edit the Logo Safe Zone. You do that by clicking on the cogwheel next to the brand name in the brand dashboard and select "Logo Safe Zone"

2) No you can't add additional items to the prohibited uses, but it has been requested a few times lately and we plan to make it more customizable.

3) I assume you are referring to the shades and tints of each color? You can't currently but it's on the roadmap.

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Q: Where is the scheduler?

Just got tier 4 seriously where is the scheduler?? Please edit product page images to not show options unavailable.

jim395Apr 10, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 10, 2025

A: The social media scheduler is in closed beta. You can request access via our chat but expect some bugs.

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Q: Image File conversions

I am planning to do Logs work for businesses and I was wondring if this platform works for me so i tell you my use case.

I need to create logos or upload ready logos in PNG or SVG and need to remove background and transform format from PNG to SVG or SVG to PNG.
Also try different colour version variation of the logo.

Would be this possible with Baseline?

Thanks in advance

giuseppejjarcuriPLUSApr 10, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 10, 2025

A: We have a very basic logo maker, it's mainly meant to remove the bottleneck for those with no logo yet.

We have a background remover in our design editor and as a stand-alone tool, but I'm not sure if it works well for logos. If you are converting raster to vector a lot then I'd recommend Vector Magic, it works very well for that. It can also remove the background.

Once you've uploaded a vector logo, you can download it easily in any format from the brand guide.

We don't have a way to edit the vector logos in the app though.

Hope this helps :)

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Q: GDPR, Quickbutton, Password

How GDPR-compliant is Baseline? Where is the data stored? I also have 2 other questions.
Is there a way to have quick access to “Fonts, Colors”? I usually go into the guide and scroll down until I can copy the respective color. It would be ideal if there was a quick button for downloading fonts and colors in addition to the existing buttons.

I also wanted to ask if you have the option of adding user-defined fields. For example, I would also like to save the IMAP data for the customer's email inbox. It would also be great if I could save passwords for the customer at the same time. That would save a lot of time.

Thank you :)

Cagno0diPLUSApr 10, 2025
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Founder Team
Gilli_Baseline

Gilli_Baseline

Apr 10, 2025

A: I think we are mostly GDPR compliant although we do store the data in the USA. We definitely don't give your data away to anyone except for the purpose of providing our services to our customers.

There is no quick access to those things but that's a good idea. I'll note it down :)

We do have plans to allow for some more customization of the brand guides and what goes into them. Including both custom and private sections, which you could then use for what you mentioned. However we will never recommend storing passwords in Baseline. That's opens up a whole new risk since Baseline is not built to store sensitive data like that.

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