Q: Seven months ago, you sent me a confirmation that I would not be charged for this again, yet you conrinuw
In your support chat, you sent me this message. "The subscription has now been fully cancelled, and no further charges will be made from this point forward." But you continue to charge me every month, $18. When I go to your app and try and address this with you, no one ever replies to me. I'm never routed to dialog to address this. There also is no functionality regarding account management and billing. How can we have a productive exchange on this matter?
Q: Platform ask to subscribe to Yearly or Monthly Plan
Dear, I bought in the past LTD on appsumo website on this email address. Unfortunately when I log back in the system is pushing me to make a Yearly or monthly plan. Can you help me out?
Founder Team
Elif_BeforeSunset
Apr 8, 2026
A: Hi there,
Thanks for reaching out — we’d be happy to help with this.
Please send a quick email to [email protected] with your BeforeSunset account mail, and our support team will help verify your LTD access and restore your plan.
Once we have that information, we’ll take care of it as quickly as possible.
What’s the email address I should use to cancel my subscription? I liked the app, but after struggling to find an option to cancel, I now feel it's a scam.
Please, provide the link to cancel and the email address to formalize it.
Q: Is this app alive anymore
It was once a hit and now it’s gone
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Q: Seven months ago, you sent me a confirmation that I would not be charged for this again, yet you conrinuw
In your support chat, you sent me this message. "The subscription has now been fully cancelled, and no further charges will be made from this point forward." But you continue to charge me every month, $18. When I go to your app and try and address this with you, no one ever replies to me. I'm never routed to dialog to address this. There also is no functionality regarding account management and billing. How can we have a productive exchange on this matter?
Share BeforeSunset AI
Q: Platform ask to subscribe to Yearly or Monthly Plan
Dear,
I bought in the past LTD on appsumo website on this email address. Unfortunately when I log back in the system is pushing me to make a Yearly or monthly plan. Can you help me out?
Elif_BeforeSunset
Apr 8, 2026A: Hi there,
Thanks for reaching out — we’d be happy to help with this.
Please send a quick email to [email protected] with your BeforeSunset account mail, and our support team will help verify your LTD access and restore your plan.
Once we have that information, we’ll take care of it as quickly as possible.
Warmly,
BeforeSunset Support
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Q: Provide a clear way to cancel the subscription
What’s the email address I should use to cancel my subscription? I liked the app, but after struggling to find an option to cancel, I now feel it's a scam.
Please, provide the link to cancel and the email address to formalize it.
Share BeforeSunset AI
Cancel my subscription, horrible service!
Q: Is this still an active project?
It doesn't seem to sync with my calendar any more.
Elif_BeforeSunset
May 14, 2024A: Hello, can you write to us from the Feedback widget on the app or via [email protected], so that our support team can help your problem, thank you!
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