I recently purchased a lifetime license for Befreed.ai, but the customer support has been completely nonexistent.

I have reached out multiple times through their official email and even joined their Discord to seek assistance, but I have received absolutely zero response. It is incredibly frustrating to be completely ignored after paying for a product.

What worries me the most is that while they are still actively selling this product on AppSumo and collecting money from new buyers, they are already neglecting their existing users. This behavior strongly suggests they might just be looking for a quick cash grab before abandoning the project entirely (a classic rug pull).

If they can't even provide basic support right now while they are actively marketing the tool, I cannot imagine what will happen after AppSumo’s 12-month support guarantee period ends. They will likely just shut down the servers and disappear.

To potential buyers: Proceed with extreme caution.
To the Befreed.ai team: If you want to prove this is a legitimate business, start responding to your support tickets and Discord messages immediately.