Q: So many problems by other users
I've been following this because I do need a plugin for my sites. However, as I expected, there are so many problems by users - just check the reviews.
I'm assuming this will continue to go on and there will be more and more problems before this plugin becomes more stable?

Hamza_Mairaj
Sep 6, 2024A: Hey there,
A common trend I’ve noticed in the negative reviews is that none of those customers reached out to our support team. They tried resolving issues on their own and refunded the product but that’s not what a genuine customer would do. If I purchase a product and it doesn’t work as expected, the first thing I would do is contact support. It seems these customers were just testing the product with no actual intention of using it. All the problems they mentioned could have been addressed within 5 to 30 minutes but unfortunately, they were not genuine customers.
I'd like to mention NitroPack here. We consider NitroPack as our only real competitor, other optimization plugins don’t pose the same level of competition. NitroPack also has optimization modes similar to BerqWP. Their fourth optimization mode works very similarly to our aggressive optimization mode but it sometimes breaks website's functionality, which is why they offer custom integration when issues arise. So a large product like NitroPack also deals with these challenges, but it doesn't mean the product is buggy. It’s just that some plugins aren’t fully compatible with JavaScript optimizations and custom integrations are necessary to resolve these issues.
Since BerqWP doesn’t modify any original website files as soon as you deactivate the plugin, your website will return to its normal state.
Most of our customers are enjoying 90+ mobile and desktop scores without any issues. Currently BerqWP is optimizing over 1000 websites. I hope this helps.