praveendhakad47Q: Why i can't write review
Please check the image i want to write a review not option not showing https://share.cleanshot.com/Fgbw5wBS
For the past 1-2 weeks, I have been experiencing several issues with this plugin.
I have attempted to contact the support team multiple times over the last 8-9 days but have not received any response to my emails. This lack of support is concerning as I cannot use the product effectively due to these unresolved issues.
I would appreciate your assistance in either:
1. Helping me establish contact with the BerqWP support team to resolve these issues, or
2. Guiding me through the refund process if support cannot be provided.
Thank you for your prompt attention to this matter.
Verified purchaser
Weird, I can't submit a review either. I've been having issues for several weeks. Sites going down with 403 errors, all resolved when we disable this plugin. I do have to say we've really loved the plugin. We want to use it exclusively for all our clients, but the past 2 weeks has gotten us looking for options. Please answer your support questions, but more importantly resolve your bugs quickly.
Verified purchaser
The plugin support is also very poor. They take 2–3 days just to reply to a simple email, and when you respond, they again take another 2–3 days. Even a small issue ends up taking more than a month to resolve. This is really bad.
Verified purchaser
same thing happened to us as well when we updated a few things to the latest version the site went down and the CSS was disturbed when we disabled the berqwp plugin everything worked fine we have been trying to reach support since 9 days but no solution has been provided after two reminders a support ticket was raised and someone said they would get back but nothing has happened