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Member since: Mar 2022Deals bought: 56
1 stars
1 stars
Posted: Jan 3, 2025

Terrible Customer Support – No Response in Over a Month!

I opened a support ticket with this company on December 2, 2024, and as of today, January 3, 2025, I still haven’t received any response. The lack of communication and poor customer service is extremely frustrating. I wouldn’t recommend buying this tool because when you really need help, their support team just doesn’t get back to you. Reliable customer service is so important, and unfortunately, this company has missed the mark.

Founder Team
Hamza_Mairaj

Hamza_Mairaj

Jan 4, 2025

Hi,

We sincerely apologize for the lack of communication and the frustration this has caused. We'd love to assist you as quickly as possible. Could you please provide your ticket ID at email support@berqwp.com so we can investigate the issue and get back to you promptly?

Thank you for your patience.

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