You can add it to a wordpress site that you use just for hosting it, then use the cross domain to use it on other websites that are not wordpress sites, just add the cross domain code to where you want it.
Q: Really interested in this for our application support...
however I have a couple of questions:
1) Does it support languages? I would ultimately like to offer some articles in multiple languages. 2) Can we change some of the spelling/phrasing throughout the app? For example, in the instant answer popup, there are 3 things I would change: - 'Answer/Ask' switch, I would change to 'Search/Ask' or similar - 'Opps...' should be 'Oops..' - 'How did you feel?' would be 'How helpful was this article?' 3) on your documentation site, there is a massive rearrangement of layout and lazy application of styling. Granted, it loads quickly, but it looks quite messy to start with. Is there a way to overcome this (Chrome/Mac) 4) Where does the feedback/support ticket go? Can we use a webhook to forward that to our support system?
Thanks so much... I'm looking forward to demoing it
Hi, Sumo-ling. We have released a new version of BetterDocs with the control for Sticky TOC z-index. You can check out the doc here: https://betterdocs.co/docs/sticky-table-of-content-2/
Besides, we are working on improvements on Instant Answer widget and should be resolved soon. Thank you!
Q: I took 1 code Betterdocs and after trying and test the plugin I would like to increase and buy 2 codes to have a total of 3 codes.
Is it possible? or do I say cancel my first code and then buy the 3 codes? thank you for your reply.
Hi, Sumo-ling. Sorry for the delayed response. Yes, you can purchase the 1 code for testing and then, later on, buy the 2 codes and stack them to get access to Lifetime Unlimited sites license of BetterDocs. It won't be an issue.
For further inquiries, you can contact our support here: support@wpdeveloper.net
Hi, Sumo-ling. Sorry for the delayed response. Yes, you can purchase the 1 code for testing and then, later on, buy the 2 codes and stack them to get access to Lifetime Unlimited sites license of BetterDocs. It won't be an issue.
For further inquiries, you can contact our support here: support@wpdeveloper.net
Thank you.
Q: we would like to use this for our software docs as well as a roadmap for future features.
are there plans to add a "feature vote" aspect that might track and allow voting on, most requested features for the roadmap? thx
Q: Any plans on offering a hosted version in the future (either with AppSumo or via subscription on your website)?
The knowledgebase and widget look beautiful but I don’t want to deal with the hassle of maintaining WordPress.
Asif
May 15, 2024A: Hmm. Not very soon, no promise, but in future, maybe!
Share BetterDocs
You can add it to a wordpress site that you use just for hosting it, then use the cross domain to use it on other websites that are not wordpress sites, just add the cross domain code to where you want it.
Q: Really interested in this for our application support...
however I have a couple of questions:
1) Does it support languages? I would ultimately like to offer some articles in multiple languages.
2) Can we change some of the spelling/phrasing throughout the app? For example, in the instant answer popup, there are 3 things I would change:
- 'Answer/Ask' switch, I would change to 'Search/Ask' or similar
- 'Opps...' should be 'Oops..'
- 'How did you feel?' would be 'How helpful was this article?'
3) on your documentation site, there is a massive rearrangement of layout and lazy application of styling. Granted, it loads quickly, but it looks quite messy to start with. Is there a way to overcome this (Chrome/Mac)
4) Where does the feedback/support ticket go? Can we use a webhook to forward that to our support system?
Thanks so much... I'm looking forward to demoing it
Rupok_WPDeveloper
May 15, 2024A: It supports WPML and it's translation ready.
You can change the texts.
It was a problem with our caching plugin. It should be better now.
Forms goes to email. You can set the email. If you use ticket system, it will go there.
Share BetterDocs
Q: I would like to buy this.
However, in the reviews, I see some coding errors like the z index and TOC flying around. Are those issues already fixed?
Share BetterDocs
Hi, Sumo-ling. We have released a new version of BetterDocs with the control for Sticky TOC z-index. You can check out the doc here: https://betterdocs.co/docs/sticky-table-of-content-2/
Besides, we are working on improvements on Instant Answer widget and should be resolved soon. Thank you!
Q: I took 1 code Betterdocs and after trying and test the plugin I would like to increase and buy 2 codes to have a total of 3 codes.
Is it possible? or do I say cancel my first code and then buy the 3 codes? thank you for your reply.
Share BetterDocs
Hi, Sumo-ling. Sorry for the delayed response. Yes, you can purchase the 1 code for testing and then, later on, buy the 2 codes and stack them to get access to Lifetime Unlimited sites license of BetterDocs. It won't be an issue.
For further inquiries, you can contact our support here: support@wpdeveloper.net
Thank you.
Hi, Sumo-ling. Sorry for the delayed response. Yes, you can purchase the 1 code for testing and then, later on, buy the 2 codes and stack them to get access to Lifetime Unlimited sites license of BetterDocs. It won't be an issue.
For further inquiries, you can contact our support here: support@wpdeveloper.net
Thank you.
Q: we would like to use this for our software docs as well as a roadmap for future features.
are there plans to add a "feature vote" aspect that might track and allow voting on, most requested features for the roadmap? thx
Share BetterDocs
Hi, Sumo-ling. That sounds interesting. We will do some research on this and let you know. Thank you!