BetterDocs Questions

Showing 1 - 5 of 92 questions
Sumo_ling_Sumo_ling_
Sumo_ling_
Jan 30, 2020
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Q: Any plans on offering a hosted version in the future (either with AppSumo or via subscription on your website)?

The knowledgebase and widget look beautiful but I don’t want to deal with the hassle of maintaining WordPress.

Founder Team
Asif

Asif

May 15, 2024

A: Hmm. Not very soon, no promise, but in future, maybe!

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28cb4ebed0564c3e9ae2cc8639b6a5a528cb4ebed0564c3e9ae2cc8639b6a5a5
28cb4ebed0564c3e9ae2cc8639b6a5a5
Jan 28, 2020
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Q: Really interested in this for our application support...

however I have a couple of questions:

1) Does it support languages? I would ultimately like to offer some articles in multiple languages.
2) Can we change some of the spelling/phrasing throughout the app? For example, in the instant answer popup, there are 3 things I would change:
- 'Answer/Ask' switch, I would change to 'Search/Ask' or similar
- 'Opps...' should be 'Oops..'
- 'How did you...

Founder Team
Rupok_WPDeveloper

Rupok_WPDeveloper

May 15, 2024

A: It supports WPML and it's translation ready.

You can change the texts.

It was a problem with our caching plugin. It should be better now.

Forms goes to email. You can set the email. If you use ticket system, it will go there.

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LazyMoneyLazyMoney
LazyMoneyPLUS
Jan 27, 2020
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Q: I would like to buy this.

However, in the reviews, I see some coding errors like the z index and TOC flying around. Are those issues already fixed?

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wpagencywpagency
wpagency
Jan 15, 2020
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Q: I took 1 code Betterdocs and after trying and test the plugin I would like to increase and buy 2 codes to have a total of 3 codes.

Is it possible? or do I say cancel my first code and then buy the 3 codes? thank you for your reply.

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bchalkerbchalker
bchalker
Jan 12, 2020
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Q: we would like to use this for our software docs as well as a roadmap for future features.

are there plans to add a "feature vote" aspect that might track and allow voting on, most requested features for the roadmap? thx

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