1. Do you have an ETA by when hiding the discount option will be available? 2. Can you confywhere is the data hosted as it will contain some confidential PII?
Will this platform work well for me? I noticed you have recurring invoices. Are client balances updated when they make payments? Is there a client portal for customers to view their accounts?
- Is this platform suitable for subscription-based businesses like internet service providers?
A: Hi, Yes, it can work for lending business. Yes, outstanding revenue from a client is updated when they make a payment. We do not have client portal right now but plan to add it soon. yes, It is perfect for subscription based businesses like internet service providers (you can use recurring invoices for this)
Once you do create the client portal. Will there be a way to upload other documents for clients to see other than their invoices? For example a usage summary from another platform.
We do not have a client portal right now but we have plans for it.
Q: Hello, I see an "Accounting" feature, but which is not implemented.
Can you please give us more details on what that feature will do? Will it be able to generate income statements, cash flow statements, balance sheets, etc?
Q: I am really waiting for your reply to review about data export.
I can not imagine how I could give my accountant 100 invoices, and she would re-type everything to the accounting system. I think without the export feature, the invoicing makes no sense.
My accountant is from Central Europe, does not speak English, and uses a specific account SW. She will have to Copy/paste data anyway, but Excel should be useful. Thanks
Q: I see you have recurring invoices.
Do you have recurring payments, similar to how a WooCommerce subscription works? I would like my customer to input their credit card info once and automatically put through a charge on their credit card every month for a recurring service. Is this possible? If not, do you plan on WooCommerce integration in the future?
A: Our recurring invoices already works this way. Once they pay through their card on your recurring invoice, they will be charged automatically based on your settings of the recurring Template or invoice.
A: You can connect Billed with Stripe and Paypal to accept online payments from your clients. We are adding more payment gateways soon as you can see on our roadmap https://trello.com/b/t7H6cyEh
How would the following use case play out with billed? A student council in a college manages budgets for various student activities. Student groups have their own budgets and submit expense claims for budgeted items, and send these through with receipts throughout the year to be reimbursed. Or they submit a funds request if the project is unbudgeted, seeking approval. Once expenses are approved they need to be co-signed and then claims money is distributed. Can all of this be managed in Billed? How are workflows managed? Thank you.
A: We do have expense tracking and expense approval workflow but you will have to invite Students as teammates and you will have to reimburse them separately. I don't think this is a suitable usecase for Billed.
Is Billed App Fully White Label with CNAME, Logo, FAV and Transactional Emails? 2. This si will be perfect if it supports Arabic RTL for all documents like invoice templates, receipt tempaltes, and Estimate Tempates this mean if I want to create or select a template the na wizard pops up to select the template layout first RTL for Arabic or Default English so that the RTL tempate should be perfectly mirroredm margined, and aligned from roght to left.
A: 1. We have Custom Domain right now but other options are coming soon. 2. We do have plans for Arabic RTL but that will take complete redesign and a lot of work. so it cannot be done quickly. Thanks.
This is a guess, but I think the question refers to pre-selling time (analagous to loading a gift card with a certain amount), and then reducing the amount left on the card as work is billed.
This is an interesting feature but not possible in Billed right now.
Q: Hi.
Can the bill be used for charity donations? For example, if someone clicks on a donation button, can it show payment options to donate any amount starting from $1 or any currency?
Q: Hi,
As is see, currently there is only one currency (USD).
Will you offer Euro in the near future and will it be possible to customize the bills according to european or german law and requirements (e.g. tax, wordings, translation, size of paper etc.)?
A: Hi, We offer many currencies and Euro is one of htem. We also have German translation. You can add any kind of tax you want in the invoice and paper sizes are standard. You can change language and currency from Settings -> General. Please let me know if you have further questions.
A: This is not whitelabel right now but we plan to add this option soon in near future. We already have custom SMTP option to use your own email address etc for the emails.
We have Stripe and Paypal as payment gateway. We are adding more payment gateways soon as you can see on our Roadmap https://trello.com/b/t7H6cyEh. Our knowledgebase link is https://help.billed.app.
Billed is multilingual and available in many languages.
This is a nice suggestion. Will definitely consider it.
Q: Hi Bilal - thanks for the earlier response.
I have now created a free account to test. So my questions are based on the test 1. Can we hide discount option from the final estimate & invoice (if we are not using that col)? 2. What’s the purpose of Signature field on the EST/invoice when client is not the one signing the estimate? 3. Is there a default way we can have T&Cs added to the quote & Invoices and not happen to add it every time? 4. Is there a way to import expenses from excel in one shot?
1. We will add an option to hide the discount. 2. Many of our users want to send a signed estimate. We will add an option on the client side for a signtuare too. 3. Yes, Please go to Settings -> General and add the T&C in invoice notes. 4. This is coming soon. We are working actively on it.
1. Do we have an ETA on those features? 2. Can I confirm where is the data hosted as it would contain confidential PII (personal identifiable information) 3. I am not sure if it is happening with others however, I am getting “your connection is not private” warning screen when accessing Billed via web on “https://billed.app” - what could be the reason?
Hi, 1. We plan to release them as soon as possible. Every feature has to go through QA which can sometimes cause unexpected delay. 2. Our data is hosted on secure Google Firebase Servers. 3. I am not getting this problem. Can you please share screenshot at support@billed.app.
Q: Yoy say that you do not charge a fee for invoices/tarnstions 'right now'.
This suggest you will start charging. WIll it remain free for AppSumo buyers regardless of whether you introduce charging in the future?
A: We will not charge anything as we are not Payment Facilitators right now like Stripe but in future if we partner with Stripe or any other company to facilitate payments and introduce Billed Payment Gateway then we might offer competitive rates for payment facilitation. You will have complete choice to use our Payment Gateway or continue using what you are using. I hope this makes sense.
Thank you, but I still don't quite understand. I am thinking in the conect that we cretae invoices in Billed and give the customer a link to pay taht invoice online. (so in that sense I see you as a paymnet facilitor but I might simply be misunderstandig. . Your website says:
No setup, monthly or hidden fees: For Stripe: "2.9% + $0.30 per transaction on most cards - Billed integrates with Stripe to enable online payments on invoices. There is no hidden fee, Billed charges you nothing to accept online payments with Stripe. Only Stripe standard rates apply." Th Stripe website says: " 1.5% + 20p for standard UK cards, and 2.5% + 20p for EU cards " My customers are in the UK. SO does that mean the transaction cost, deducted by Stripe, would be 1.5% +20p, with no further cost added by Billed, for each invoice that offers a Stripe payment link for the customer to pay with and they use it to make payment of the invoice?
Thank you, but I still don't quite understand. I am thinking in the conect that we cretae invoices in Billed and give the customer a link to pay taht invoice online. (so in that sense I see you as a paymnet facilitor but I might simply be misunderstandig. . Your website says:
No setup, monthly or hidden fees: For Stripe: "2.9% + $0.30 per transaction on most cards - Billed integrates with Stripe to enable online payments on invoices. There is no hidden fee, Billed charges you nothing to accept online payments with Stripe. Only Stripe standard rates apply." Th Stripe website says: " 1.5% + 20p for standard UK cards, and 2.5% + 20p for EU cards " My customers are in the UK. SO does that mean the transaction cost, deducted by Stripe, would be 1.5% +20p, with no further cost added by Billed, for each invoice that offers a Stripe payment link for the customer to pay with and they use it to make payment of the invoice?
We only integrate with Stripe to help you accept online payments on invoices. We do not charge any thing. Only Stripe standard rates apply you can see them here https://stripe.com/pricing if you are using Stripe. Similarly you can use Paypal or other future payment gateways and their pricing will apply. We will only integrate with these payment gateways to help you accept online payments. I hope this helps.
does it handle this use case: 1) i send a payment link to a potential customer 2) they enter their name/address/cc details and make payment 3) they are able to download an invoice 4) the payment becomes recurring every month. unless cancelled. thanks!
A: Yes, this can definitely work except you have to enter the address etc of the client when you are adding the client in Billed. They can download the invoice, payment will become recurring unless cancelled.
Q: What do you mean by "branding removal" is this a whitelabel feature?
Bilal_Billed
May 15, 2024A: Branding removal removes Billed's logo etc from the invoices, estimates etc. We have custom SMTP right now. We plan to add White label soon.
Share Billed
Q: Hi Bilal - here is the link to the screenshot where I am getting an error message saying the connect is not Private Link https://www.
dropbox.com/scl/fi/wcl6hm46f4i9ye74o200u/IMG_2403.jpg?rlkey=ilpoo3kpeqsh1ubi79ivcek36&dl=0
Bilal_Billed
May 15, 2024A: Hi Anish,
We just checked, SSL is working fine no problems there for any other users. Could you please try again.
Thanks.
Share Billed
Q: Hi Bilal Thank for the response earlier.
1. Do you have an ETA by when hiding the discount option will be available?
2. Can you confywhere is the data hosted as it will contain some confidential PII?
Cheers
Bilal_Billed
May 15, 2024A: 1. Will be available soon. Can't share exact dates.
2. Secure Google Firebase Servers.
Share Billed
Q: - I run a lending business.
Will this platform work well for me? I noticed you have recurring invoices. Are client balances updated when they make payments? Is there a client portal for customers to view their accounts?
- Is this platform suitable for subscription-based businesses like internet service providers?
Bilal_Billed
May 14, 2024A: Hi,
Yes, it can work for lending business. Yes, outstanding revenue from a client is updated when they make a payment. We do not have client portal right now but plan to add it soon. yes, It is perfect for subscription based businesses like internet service providers (you can use recurring invoices for this)
Share Billed
Hoping to get a response
Hi Bilal,
Once you do create the client portal. Will there be a way to upload other documents for clients to see other than their invoices? For example a usage summary from another platform.
Thanks!
We do not have a client portal right now but we have plans for it.
Q: Hello, I see an "Accounting" feature, but which is not implemented.
Can you please give us more details on what that feature will do? Will it be able to generate income statements, cash flow statements, balance sheets, etc?
Bilal_Billed
May 15, 2024A: Hi, Accounting will be full fledged double entry accounting system with all the reports you mentioned. Thanks.
Share Billed
Q: I am really waiting for your reply to review about data export.
I can not imagine how I could give my accountant 100 invoices, and she would re-type everything to the accounting system.
I think without the export feature, the invoicing makes no sense.
Bilal_Billed
May 15, 2024A: Hi,
Export feature is already in the works and will be available soon. We will ship features based on their priority.
Thanks.
Share Billed
You will also be able to invite your accountant to Billed soon so you will not have to export any data from Billed.
My accountant is from Central Europe, does not speak English, and uses a specific account SW.
She will have to Copy/paste data anyway, but Excel should be useful.
Thanks
Q: I see you have recurring invoices.
Do you have recurring payments, similar to how a WooCommerce subscription works? I would like my customer to input their credit card info once and automatically put through a charge on their credit card every month for a recurring service. Is this possible? If not, do you plan on WooCommerce integration in the future?
Bilal_Billed
May 14, 2024A: Our recurring invoices already works this way. Once they pay through their card on your recurring invoice, they will be charged automatically based on your settings of the recurring Template or invoice.
Share Billed
Awesome! Any plans to integrate with either Deskera or AccountEdge?
We do not have plans for Deskera or AccountEdge right now but if we get enough user requests, we will work on it.
Q: How can we receive payments from our clients and how can our clients pay the invoices?
What methods?
Bilal_Billed
May 14, 2024A: You can connect Billed with Stripe and Paypal to accept online payments from your clients. We are adding more payment gateways soon as you can see on our roadmap https://trello.com/b/t7H6cyEh
Thanks.
Share Billed
Wise?
Please add Payoneer, as Stripe & PayPal are not available in all countries.
We do have plans for Payoneer and Wise for payments.
Q: Can we change Text or Edit it into German Backend?
Bilal_Billed
May 15, 2024A: Hi,
We do have German Language. You can change the language from Settings -> General.
Thanks
Share Billed
Q: Hiya.
How would the following use case play out with billed?
A student council in a college manages budgets for various student activities. Student groups have their own budgets and submit expense claims for budgeted items, and send these through with receipts throughout the year to be reimbursed. Or they submit a funds request if the project is unbudgeted, seeking approval.
Once expenses are approved they need to be co-signed and then claims money is distributed.
Can all of this be managed in Billed?
How are workflows managed?
Thank you.
Bilal_Billed
May 15, 2024A: We do have expense tracking and expense approval workflow but you will have to invite Students as teammates and you will have to reimburse them separately. I don't think this is a suitable usecase for Billed.
Share Billed
Q: Hello Billal, 1.
Is Billed App Fully White Label with CNAME, Logo, FAV and Transactional Emails?
2. This si will be perfect if it supports Arabic RTL for all documents like invoice templates, receipt tempaltes, and Estimate Tempates this mean if I want to create or select a template the na wizard pops up to select the template layout first RTL for Arabic or Default English so that the RTL tempate should be perfectly mirroredm margined, and aligned from roght to left.
Bilal_Billed
May 15, 2024A: 1. We have Custom Domain right now but other options are coming soon.
2. We do have plans for Arabic RTL but that will take complete redesign and a lot of work. so it cannot be done quickly.
Thanks.
Share Billed
Q: Can I sell "stam card" so presell working hours?
Like https://effihub.com/?
Bilal_Billed
May 14, 2024A: Hi,
I do not fully understand the concept of Stam cards. Do you want to track time and bill your clients for the time tracked? Please let me know.
Share Billed
This is a guess, but I think the question refers to pre-selling time (analagous to loading a gift card with a certain amount), and then reducing the amount left on the card as work is billed.
This is an interesting feature but not possible in Billed right now.
Q: Hi.
Can the bill be used for charity donations? For example, if someone clicks on a donation button, can it show payment options to donate any amount starting from $1 or any currency?
Bilal_Billed
May 15, 2024A: Unfortunately, we do not have this option right now.
Share Billed
Q: Hi, As is see, currently there is only one currency (USD).
Will you offer Euro in the near future and will it be possible to customize the bills according to european or german law and requirements (e.g. tax, wordings, translation, size of paper etc.)?
Bilal_Billed
May 15, 2024A: Hi,
We offer many currencies and Euro is one of htem. We also have German translation. You can add any kind of tax you want in the invoice and paper sizes are standard. You can change language and currency from Settings -> General. Please let me know if you have further questions.
Share Billed
Q: Is the software white label?
Bilal_Billed
May 15, 2024A: This is not whitelabel right now but we plan to add this option soon in near future. We already have custom SMTP option to use your own email address etc for the emails.
Share Billed
If I purchase the tier 4 if you enable white label I will get or what? Also I want to know workspace mean company?
Yes we will give CNAME feature to you. By workspaces we mean Brands or Company.
Q: Hi, Is gateway payment supported?
Multiple languages?
This page is not working : https://support.billed.app/
Bilal_Billed
May 14, 2024A: Hi,
We have Stripe and Paypal as payment gateway. We are adding more payment gateways soon as you can see on our Roadmap https://trello.com/b/t7H6cyEh. Our knowledgebase link is https://help.billed.app.
Billed is multilingual and available in many languages.
Share Billed
Italian and Spanish?
Can we add custom taxes, and discounts per line?
Yes, we do have Italian and Spanish Languages. You can add custom taxes per line item but discounts are applied on the whole invoice.
Thanks, it'd be nice if we could add discount per line too :)
This is a nice suggestion. Will definitely consider it.
Q: Hi Bilal - thanks for the earlier response.
I have now created a free account to test. So my questions are based on the test
1. Can we hide discount option from the final estimate & invoice (if we are not using that col)?
2. What’s the purpose of Signature field on the EST/invoice when client is not the one signing the estimate?
3. Is there a default way we can have T&Cs added to the quote & Invoices and not happen to add it every time?
4. Is there a way to import expenses from excel in one shot?
Thank you & congratulations on this venture
Bilal_Billed
May 14, 2024A: Hi Anish,
1. We will add an option to hide the discount.
2. Many of our users want to send a signed estimate. We will add an option on the client side for a signtuare too.
3. Yes, Please go to Settings -> General and add the T&C in invoice notes.
4. This is coming soon. We are working actively on it.
Share Billed
Thanks for the speedy response mate.
1. Do we have an ETA on those features?
2. Can I confirm where is the data hosted as it would contain confidential PII (personal identifiable information)
3. I am not sure if it is happening with others however, I am getting “your connection is not private” warning screen when accessing Billed via web on “https://billed.app” - what could be the reason?
Hi,
1. We plan to release them as soon as possible. Every feature has to go through QA which can sometimes cause unexpected delay.
2. Our data is hosted on secure Google Firebase Servers.
3. I am not getting this problem. Can you please share screenshot at support@billed.app.
Q: Yoy say that you do not charge a fee for invoices/tarnstions 'right now'.
This suggest you will start charging. WIll it remain free for AppSumo buyers regardless of whether you introduce charging in the future?
Bilal_Billed
May 14, 2024A: We will not charge anything as we are not Payment Facilitators right now like Stripe but in future if we partner with Stripe or any other company to facilitate payments and introduce Billed Payment Gateway then we might offer competitive rates for payment facilitation. You will have complete choice to use our Payment Gateway or continue using what you are using. I hope this makes sense.
Share Billed
Thank you, but I still don't quite understand. I am thinking in the conect that we cretae invoices in Billed and give the customer a link to pay taht invoice online. (so in that sense I see you as a paymnet facilitor but I might simply be misunderstandig. . Your website says:
No setup, monthly or hidden fees:
For Stripe: "2.9% + $0.30 per transaction on most cards - Billed integrates with Stripe to enable online payments on invoices. There is no hidden fee, Billed charges you nothing to accept online payments with Stripe. Only Stripe standard rates apply." Th Stripe website says: " 1.5% + 20p for standard UK cards, and 2.5% + 20p for EU cards
"
My customers are in the UK. SO does that mean the transaction cost, deducted by Stripe, would be 1.5% +20p, with no further cost added by Billed, for each invoice that offers a Stripe payment link for the customer to pay with and they use it to make payment of the invoice?
Thank you, but I still don't quite understand. I am thinking in the conect that we cretae invoices in Billed and give the customer a link to pay taht invoice online. (so in that sense I see you as a paymnet facilitor but I might simply be misunderstandig. . Your website says:
No setup, monthly or hidden fees:
For Stripe: "2.9% + $0.30 per transaction on most cards - Billed integrates with Stripe to enable online payments on invoices. There is no hidden fee, Billed charges you nothing to accept online payments with Stripe. Only Stripe standard rates apply." Th Stripe website says: " 1.5% + 20p for standard UK cards, and 2.5% + 20p for EU cards
"
My customers are in the UK. SO does that mean the transaction cost, deducted by Stripe, would be 1.5% +20p, with no further cost added by Billed, for each invoice that offers a Stripe payment link for the customer to pay with and they use it to make payment of the invoice?
We only integrate with Stripe to help you accept online payments on invoices. We do not charge any thing. Only Stripe standard rates apply you can see them here https://stripe.com/pricing if you are using Stripe. Similarly you can use Paypal or other future payment gateways and their pricing will apply. We will only integrate with these payment gateways to help you accept online payments. I hope this helps.
Q: What is a workspace?
Is it the same as a brand?
Bilal_Billed
May 15, 2024A: Hi,
Yes, Workspace=Brand=Business.
Thanks.
Share Billed
Q: congrats on the launch.
does it handle this use case: 1) i send a payment link to a potential customer 2) they enter their name/address/cc details and make payment 3) they are able to download an invoice 4) the payment becomes recurring every month. unless cancelled. thanks!
Bilal_Billed
May 15, 2024A: Yes, this can definitely work except you have to enter the address etc of the client when you are adding the client in Billed. They can download the invoice, payment will become recurring unless cancelled.
Thanks.
Share Billed