As someone who bought this product, they have provided appalling service. The features are faulty and customer data was deleted. I emailed support and they failed to fix the issues, they asked for screenshots and video, which was provided. Still no support and no fixes.
Billing is dodgy and has taken my money and ghosted. Highly fraudulent action.
Is there any date for the Wave Bridge, API, and MCP? I feel it's going slowly, and some of the features being pushed are not the ones that matter to real users, like shiny objects. We can code something useful in a couple of days or weeks. Some of the things I asked for a long time ago, like a business name, not just a name for the client, are still lagging, if I recall. The base was good, but it's stuck there, and development needs to start being faster and more convenient, don't you think?
Q: Why is there NO SUPPORT for this tool when you need it???
Is this a coverup to get people's money?? We've been using this application for the past 1 year and a half and we have only been having issues with it. We really wanted to love this one. We bought one of the highest tiers so we could created different workspaces and brands BUT!
The project itself is running by itself. The system breaks WAY TOO Often when we most need to use it, send a customer a...
I'm looking for an alternative to Freshbooks, but worried Billed isn't that loved or supported by its makers. How committed is this company to Billed? Where will it be in 5 years?
Founder Team
Bilal_Billed
May 13, 2025
A: Hi, Sorry we missed your question. Billed has been here for more than 3 years and we will be here in 5 years. We are completely bootstrapped and profitable.
Yikes, Im reading feedback here that support requests aren't getting responses, the app itself looks great but based on that factor alone I'm likely to refund rather than fussing any more over this Stripe integration - a pity it looks like a great alternative to Freshbooks but without support... well, it is what is then I guess.
I did end up trying it out, and my 1st issue is a make or break problem: multiple GST tax lines at the bottom of an invoice. I mean, adding GST on certain line items should be totaled together at the bottom, right?!
I literally just finished my 2024 taxes from my Freshbooks data and it was a breeze. Maybe I shouldn't mess with this.
Q: Why Haven't You Replied to My Emails?
As someone who bought this product, they have provided appalling service. The features are faulty and customer data was deleted. I emailed support and they failed to fix the issues, they asked for screenshots and video, which was provided. Still no support and no fixes.
Billing is dodgy and has taken my money and ghosted. Highly fraudulent action.
Share Billed
Q: so where are we
Is there any date for the Wave Bridge, API, and MCP? I feel it's going slowly, and some of the features being pushed are not the ones that matter to real users, like shiny objects. We can code something useful in a couple of days or weeks. Some of the things I asked for a long time ago, like a business name, not just a name for the client, are still lagging, if I recall. The base was good, but it's stuck there, and development needs to start being faster and more convenient, don't you think?
Share Billed
Q: Why is there NO SUPPORT for this tool when you need it???
Is this a coverup to get people's money?? We've been using this application for the past 1 year and a half and we have only been having issues with it. We really wanted to love this one. We bought one of the highest tiers so we could created different workspaces and brands BUT!
The project itself is running by itself. The system breaks WAY TOO Often when we most need to use it, send a customer a...
Share Billed
Q: is paypal recurring billing allowed - or only stripe and credit card?
i use paypal for billing / receiving -- i need to still be able to not only integrate paypal, but use it in all places stripe normally would be.
Bilal_Billed
May 13, 2025A: Paypal and Stripe both work with recurring invoices.
Share Billed
Q: How supported is Billed
I'm looking for an alternative to Freshbooks, but worried Billed isn't that loved or supported by its makers. How committed is this company to Billed? Where will it be in 5 years?
Bilal_Billed
May 13, 2025A: Hi,
Sorry we missed your question. Billed has been here for more than 3 years and we will be here in 5 years. We are completely bootstrapped and profitable.
Share Billed
Yikes, Im reading feedback here that support requests aren't getting responses, the app itself looks great but based on that factor alone I'm likely to refund rather than fussing any more over this Stripe integration - a pity it looks like a great alternative to Freshbooks but without support... well, it is what is then I guess.
I did end up trying it out, and my 1st issue is a make or break problem: multiple GST tax lines at the bottom of an invoice. I mean, adding GST on certain line items should be totaled together at the bottom, right?!
I literally just finished my 2024 taxes from my Freshbooks data and it was a breeze. Maybe I shouldn't mess with this.
Hi, sorry for the delay. Please let us know if your ticket was not answered. We would love to help.