"the old version of Blue (v1) and its infrastructure will be shut down at the end of Q2, which means the custom domain service will no longer be available. "
Q: The Magic Link is not working and I cannot log into my account
I hope this message finds you well. I am writing to request urgent assistance with accessing my Blue account. For several weeks now, I have been unable to log in because I am not receiving the One-Time Password (OTP) or Magic Link email required for authentication. I have used different browsers and carefully checked:My inbox; My junk/spam folder; Any filtered or blocked messages
Q: Discrepancy in AppSumo Tier 5 limits (4 vs 5 Companies)
I purchased the License Tier 5 deal, which clearly states it includes 5 Companies. However, my billing dashboard currently shows "Licenses used: 1/4", indicating a total limit of only 4 companies instead of 5. Has there been a change to the agreement without announcement?
Q: Custom Domain removed
"the old version of Blue (v1) and its infrastructure will be shut down at the end of Q2, which means the custom domain service will no longer be available. "
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Q: The legacy Blue app is being deprecated. Try the new Blue →
Good day, i hope this question finds you well.
I noticed the pinned message above my existing blue. I would like to ask if my license will be grandfathered into the new blue or not?
Thank you.
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Q: The Magic Link is not working and I cannot log into my account
I hope this message finds you well. I am writing to request urgent assistance with accessing my Blue account. For several weeks now, I have been unable to log in because I am not receiving the One-Time Password (OTP) or Magic Link email required for authentication. I have used different browsers and carefully checked:My inbox; My junk/spam folder; Any filtered or blocked messages
Unfortunately,...
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The same with me. This is unacceptable
Q: Discrepancy in AppSumo Tier 5 limits (4 vs 5 Companies)
I purchased the License Tier 5 deal, which clearly states it includes 5 Companies.
However, my billing dashboard currently shows "Licenses used: 1/4", indicating a total limit of only 4 companies instead of 5.
Has there been a change to the agreement without announcement?
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Verified purchaser
Issue resolved. Thank you to the support team for the quick fix!
Q: Offer is coming back, or I should buy something similar?
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