Do you offer a whitelabel solution? | BrainCert | AppSumo

BrainCert

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seansensePLUS

Aug 20, 2024

Q: Do you offer a whitelabel solution?

Founder Team

Yasin_BrainCert

Aug 28, 2024

A: All plans come with white-labeling options.

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New deals coming?
I'm asking here because your online chat sales person 'Abdul' isn't responding to my questions. can you please explain what the difference between learner and CRM contact? if they're a enrolled in a course, they're not counted as a CRM contact? how do they become a CRM contact in the first place? I thought a contact can only be added into the system when they buy a course? which then means they become a learner?
As a tier 4 purchaser, I have been through every support avenue, support articles, your chatbot, and am waiting for live onboarding. Apparently the only way to enroll students manually is through group access. And now AppSumo purchasers no longer have access to groups? This basic functionality has been restricted to "Enterprise" users? Please fix this immediately. On your sales page, and in all of your documentation, this necessary setting to use your platform is proudly explained and promised. In other words, WTF? How can your PRO multi-tier buyers actually use your platform?
Learners vs Contacts Hi - what’s the difference between a CRM contact and a learner? How does this work? And once a learner is no longer in the class do they get kicked out of “learner” and become a “CRM contact” again? Thanks for your clarification.

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