Q: Learners vs Contacts Hi - what’s the difference between a CRM contact and a learner?

How does this work? And once a learner is no longer in the class do they get kicked out of “learner” and become a “CRM contact” again?

Thanks for your clarification.

sarah.niblackPLUSAug 13, 2024
Founder Team
Yasin_BrainCert

Yasin_BrainCert

Aug 28, 2024

A: No, learners do not get kicked out and become a lead unless you unenroll them from a course, and learners have no active enrollments in place.

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