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Member since: Jun 2012Deals bought: 421
4 stars
4 stars
Posted: Mar 5, 2024

Very solid product

We're a hotel management company so we love the ability to organize each of one of our hotels into its own brand with all the assets.
Wish the name of the brand also displayed once you click on the brand. For example, we have multiple hotels of the same brand but once I've selected one, I don't know which one I'm working on if I get sidetracked since the logo is the same. Another feature I'd love to see is bulk download.
Speed has been good but on 4 separate occasions I've had to restart my upload because it gets frozen.
Overall, love the concept! Look forward to a completely polished product. Would recommend people get this as you may regret it later.

Founder Team
Danielle_BrandBay

Danielle_BrandBay

May 9, 2024

Hello and thank you for your review!

We appreciate you sharing your thoughts and there are a few things I could mention that you may be glad to hear :)

Regarding the brand display name, this actually is an interesting suggestion and something we could consider adding to the platform as an option for people to turn on. Thank you for this feedback :) 
As a possible alternative way of organizing as well, in many cases such as franchises or situations where a company has the same logo, oftentimes these can be organized in the same brand, but into different collections, each with their own groups, but what you’ve mentioned is helpful for us to consider.

You may be glad to know that there is actually already a bulk download feature inside the platform, which I can send you a support article for on how to use it in depth here: https://help.brandbay.io/article/MEgCErkrJpb-Managing-Your-Assets
But essentially it is as simple as selecting multiple assets at the same time and then choosing from the multiple options available on the popup menu on the right (Download, Move, or Delete).

We have been made aware of some small issues with a few users for uploading that we have taken heed to fix rather quickly and so we hope since the updates have been pushed live you have not been experiencing the same problems since. If you are still experiencing trouble, please reach out to us at support@brandbay.io so we can take a look at what may be happening and fix it if it beyond what has already been addressed.

We hope that if you are experiencing the app running smoothly, we could possibly see if we could earn that extra taco if you would consider updating your review here: https://tacochange.paperform.co/

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