kierra3kierra3
kierra3
May 6, 2026

Q: BROKEN PRODUCT: Why are the emails not sending & when will this be fixed?

Just a heads up/warning for anyone considering moving their workflow to BreezeDoc:

The core email sending + automated follow-up features currently appear to be broken, which has been incredibly frustrating as a customer.

A huge reason I purchased the Agency Lifetime Plan was specifically for:
- Automated reminder emails
- Third-party contract delivery
- Streamlined signing workflows

If I only needed to manually send links, I could have used Google Workspace or another basic tool.

I’m posting this because I don’t want other businesses spending hours setting up systems, training teams, and migrating workflows around features that currently aren’t functioning properly.

Would appreciate more transparency and a realistic timeline from the BreezeDoc team on when this will be fixed.

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