3.8
Taco ratings
Customers appreciate BreezeDoc for its user-friendly interface, seamless document management for single and multiple signers, and exceptional value for streamlining workflows. However, some users faced issues with signature box glitches and slow support response. Overall, with a 3.8 rating and 151 reviews, BreezeDoc is a solid buy, especially with the 60-day money-back guarantee. Give it a try and streamline your document signing process!
AI-powered summary of customer reviews
Verified purchaser
Awesome Tool
Being a Freelancer having agreements signed is very important. Finding this tool with the life time deal I don’t have to use other tools that are very expensive. I used it the very first day I purchased.
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Verified purchaser
Perfect for what it is
This is suitable for 98 percent of users and does what it does perfectly. 0 deliverability issues, works every time, reasonably professional looking. I would recommend signify of course over this if it ever comes back but that's if you have a bigger budget and more professional needs. Most of the e-sign platforms that come by here do not work half as well as this and are plagued with issues, breezedoc gets it right at far less for cost.
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Verified purchaser
"Team members" is misleading. Doesn't work like you'd expect.
The Agency Plan is misleading. Your team members cannot work independently with BreezeDoc.
Support's response... This is expected behavior.
"Thanks for reaching out, and I understand how confusing this can be.
When you’re added as a team member under an Agency account, your own BreezeDoc account will still appear as a Free plan. This is expected behavior. The paid Agency features are applied at the document or workflow level created under the Agency owner’s account.
This means that if the Agency owner creates documents or templates and adds you as a team member or signer within those, those documents will inherit the Agency features (such as branding removal and other paid options), even though your personal account still displays as Free.
If the owner wants you to work with Agency-level features, they can create or manage the documents/templates in the main Agency account and assign you there."
And, the cherry on top...
"Automatic refunds are currently disabled, but don't worry, our Sumo-ling support team is here to assist! Thanks for understanding and being part of our AppSumo family."
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Verified purchaser
Okay product but very slow support
Works as advertised and is very user-friendly. However, the agency access isn't automatically extended to the team, which caused a hiccup in our deployment. I emailed support on Feb 25 but still haven't received a response. I'm not sure a 72-hour response SLA works in this case, especially for an issue like ours. Rating 3 tacos for now—I'll gladly give the other 2 tacos once my concern has been resolved.
Update: As of Feb 27, still no response from support, took away 1 taco.
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Verified purchaser
Almost perfect
I like the ease of use and it's simplicity, but it is missing a Save Draft option so I can continue adding items as I finish them. Great product for the price.
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