From my experience with the platform for a while now, I’ve noticed a few things:
1. The platform is quite complex due to its extensive features. Its user interface is outdated, and the user experience is quite confusing, especially when compared to other modern directory builders available in the market.
2. The website performance is extremely slow, and I haven’t seen any significant improvements in the past few years. Could you please address this issue?
Founder Team
Jason_BrilliantDirectories
Oct 9, 2025
A: Thanks for the thoughtful feedback — we really appreciate you taking the time to share your experience with the platform. Here's a breakdown of the points you brought up:
🎛️ Complexity vs. Robustness You're absolutely right — BD has a lot of features, and that’s because it’s built to support a wide variety of use cases out of the box and deliver a lot of value as an all-in-one. But if you're...
I’m ready to jump in with BD. If I buy Tier 4, for example, how can I upgrade to another tier in the near future as the directory grows?
Founder Team
Jason_BrilliantDirectories
Oct 8, 2025
A: Yes — you can upgrade your AppSumo tier at any time while the campaign is live.
⬆️ How to Upgrade Just log in to your AppSumo account, go to the "Products" section, and look for your Brilliant Directories purchase. From there, you'll see an option to upgrade.
🧑💻 Need Help? If you run into any trouble with the upgrade process on AppSumo’s dashboard, feel free to contact our support team...
🧑💻 Need Help? If you run into any trouble with the upgrade process on AppSumo’s dashboard, feel free to contact our support team directly — we’re happy to walk you through it! support@brilliantdirectories.com
Q: Can I sell customized digital music? Customer would need to enter their name. And how would download work for this?
Founder Team
Jason_BrilliantDirectories
Edited Oct 8, 2025
A: Thanks for your question and for checking us out! 🎧
Yes — you can sell customized digital music through the platform. Here’s how it can work:
🛒 Sell as a Digital Product You can use the built-in Digital Product Sales feature to sell any type of digital product or service. Customers can purchase the product directly from your BD site.
📩 Deliver the File After the purchase, you can send a...
If I purchase and set the domain name, can I change the domain name later if I change my mind on which domain I'll link to the account? Also, I'm planning to allow access to downloadable files, categorized into multiple categories based on the subscription level. Is this doable with this SAAS?
Thanks!
Founder Team
Jason_BrilliantDirectories
Oct 7, 2025
A: Thanks for your question and for checking us out! 👋 Here’s a quick breakdown for both parts:
🌐 Changing the Domain Name Yes — you can absolutely change the domain name later if you update your branding or decide on a different URL. You’re never locked into a single domain, and switching is easy in the site settings.
📁 Downloadable Files by Subscription Level Yes — you can allow members to...
Q: Using BD primarily as Membership management platform
Hi, I have been looking at BD each time it has come through, but could not find a need for it until now. Here are my questions to see if it could fit. I am in the process of building AI Agents for small businesses. I need a management solution to control access to the built agents and collect payments from business people who I build them for. Most of the BD bells & whistles are for public...
Founder Team
Jason_BrilliantDirectories
Oct 8, 2025
A: Thanks for the thoughtful question — love how you’re thinking about access control and content delivery. Yes, Brilliant Directories can support this kind of setup pretty smoothly:
🔐 Private Member Access Made Simple Each member can be assigned to their own membership plan. This makes it super easy to protect private pages, resources, or instructions — no custom coding required. Just move a...
Q: About product roadmap
From my experience with the platform for a while now, I’ve noticed a few things:
1. The platform is quite complex due to its extensive features. Its user interface is outdated, and the user experience is quite confusing, especially when compared to other modern directory builders available in the market.
2. The website performance is extremely slow, and I haven’t seen any significant improvements in the past few years. Could you please address this issue?
Jason_BrilliantDirectories
Oct 9, 2025A: Thanks for the thoughtful feedback — we really appreciate you taking the time to share your experience with the platform. Here's a breakdown of the points you brought up:
🎛️ Complexity vs. Robustness
You're absolutely right — BD has a lot of features, and that’s because it’s built to support a wide variety of use cases out of the box and deliver a lot of value as an all-in-one. But if you're...
Share Brilliant Directories
Q: How do I upgrade?
I’m ready to jump in with BD. If I buy Tier 4, for example, how can I upgrade to another tier in the near future as the directory grows?
Jason_BrilliantDirectories
Oct 8, 2025A: Yes — you can upgrade your AppSumo tier at any time while the campaign is live.
⬆️ How to Upgrade
Just log in to your AppSumo account, go to the "Products" section, and look for your Brilliant Directories purchase. From there, you'll see an option to upgrade.
🧑💻 Need Help?
If you run into any trouble with the upgrade process on AppSumo’s dashboard, feel free to contact our support team...
Share Brilliant Directories
Verified purchaser
I TOO WANT TO UPGARDE- FROM AN EXISTING TIER 3 TO TIER 5 BUT their is no 'product section' that I can see. Your chatbot can't help. Please help.
🧑💻 Need Help?
If you run into any trouble with the upgrade process on AppSumo’s dashboard, feel free to contact our support team directly — we’re happy to walk you through it! support@brilliantdirectories.com
Q: Can I sell customized digital music? Customer would need to enter their name. And how would download work for this?
Jason_BrilliantDirectories
Edited Oct 8, 2025A: Thanks for your question and for checking us out! 🎧
Yes — you can sell customized digital music through the platform. Here’s how it can work:
🛒 Sell as a Digital Product
You can use the built-in Digital Product Sales feature to sell any type of digital product or service. Customers can purchase the product directly from your BD site.
📩 Deliver the File
After the purchase, you can send a...
Share Brilliant Directories
Q: Can I change domain?
If I purchase and set the domain name, can I change the domain name later if I change my mind on which domain I'll link to the account? Also, I'm planning to allow access to downloadable files, categorized into multiple categories based on the subscription level. Is this doable with this SAAS?
Thanks!
Jason_BrilliantDirectories
Oct 7, 2025A: Thanks for your question and for checking us out! 👋 Here’s a quick breakdown for both parts:
🌐 Changing the Domain Name
Yes — you can absolutely change the domain name later if you update your branding or decide on a different URL. You’re never locked into a single domain, and switching is easy in the site settings.
📁 Downloadable Files by Subscription Level
Yes — you can allow members to...
Share Brilliant Directories
Q: Using BD primarily as Membership management platform
Hi, I have been looking at BD each time it has come through, but could not find a need for it until now. Here are my questions to see if it could fit.
I am in the process of building AI Agents for small businesses. I need a management solution to control access to the built agents and collect payments from business people who I build them for.
Most of the BD bells & whistles are for public...
Jason_BrilliantDirectories
Oct 8, 2025A: Thanks for the thoughtful question — love how you’re thinking about access control and content delivery. Yes, Brilliant Directories can support this kind of setup pretty smoothly:
🔐 Private Member Access Made Simple
Each member can be assigned to their own membership plan. This makes it super easy to protect private pages, resources, or instructions — no custom coding required.
Just move a...
Share Brilliant Directories