The FAQs link on the footer of your website doesn't even work. You have ZERO documentation about how to use your product? Where do you have information about how to use your product in the most effective way? Also, are you still evolving the product?
The email address provided is now bouncing emails. No responses here anymore either. It would be ok if the support email address sent replies. This is a complete mess. Is anyone reading these questions? I see Im not the only one with issues
Hi Hisham, we have had many threads email regarding ou white label of October : we bought tier 4 on Appsumo an still were waiting for the extra 200 credits add, but the support email and your personal email never answered anymore to us … does we have to worry for the 200 credits and the future support of white label in October ? Thanks (Ps hope you were engaged with works, but we bought only to have white label in October and need that 200 extra credits as promise from you, as said the 500 credits system burn the credits too fast in few working days, not in 1 month !) thanks Luke
Thanks ! Sent now to @support and to @Hisham so we can test how it works with more monthly credits before give you other feedbacks for October white label
Ps sorry to tell you that nobody still answer us to our email both @support and @hisham I am a little bit worried not only for the 200 credits, but also for the future suppport we’ll need to work together for whitelabel as we have + 1.000 brands clients and influencers with millions followers network :) thanks hope you were only busy to develop new features, but let me know :)
Hi Hisham, why you and your support don’t answer anymore to email ? We have not 200 credits added… we are worried about the support and are thinking about Appsumo refund of tier4
Please Hisham reply or I need ask refund to Appsumo, I bought tier4 only for white label you promise in October… but after the Appsumo deal was closed it seems you disappeared also from mobile iPhone I don’t see the software working. I am worried…
Q: Do you have step by tutorials
I would love to learn how to use this software and is there a way to show what credit actions will do before we do it?
Q: I sent you an important email regarding the Search History tab and being able to select multiple influencers ...
to save them to lists instead of one by one. EezyCollab can do this, but your tool cannot. Please add those when you can; it would be greatly appreciated. They might already be on your roadmap, so I am asking if they are?
Q: No tutorials?
The FAQs link on the footer of your website doesn't even work. You have ZERO documentation about how to use your product? Where do you have information about how to use your product in the most effective way? Also, are you still evolving the product?
Q: Has Hisham left the company?
The email address provided is now bouncing emails. No responses here anymore either. It would be ok if the support email address sent replies. This is a complete mess. Is anyone reading these questions? I see Im not the only one with issues
tech_geekk
Oct 8, 2024A: no, just email support@btrendy.co
Q: 200 credits add ? No answers :)
Hi Hisham, we have had many threads email regarding ou white label of October : we bought tier 4 on Appsumo an still were waiting for the extra 200 credits add, but the support email and your personal email never answered anymore to us … does we have to worry for the 200 credits and the future support of white label in October ? Thanks
(Ps hope you were engaged with works, but we bought only to have white label in October and need that 200 extra credits as promise from you, as said the 500 credits system burn the credits too fast in few working days, not in 1 month !) thanks Luke
The white label is still product underdevelopment. regrading the extra 200 credits, shoot me an email again and will make sure they are added
Thanks ! Sent now to @support and to @Hisham so we can test how it works with more monthly credits before give you other feedbacks for October white label
Ps sorry to tell you that nobody still answer us to our email both @support and @hisham I am a little bit worried not only for the 200 credits, but also for the future suppport we’ll need to work together for whitelabel as we have + 1.000 brands clients and influencers with millions followers network :) thanks hope you were only busy to develop new features, but let me know :)
Hi Hisham, why you and your support don’t answer anymore to email ? We have not 200 credits added… we are worried about the support and are thinking about Appsumo refund of tier4
Same, they don't reply to anyone.... Drama in preparation :)
Please Hisham reply or I need ask refund to Appsumo, I bought tier4 only for white label you promise in October… but after the Appsumo deal was closed it seems you disappeared also from mobile iPhone I don’t see the software working. I am worried…
Q: Do you have step by tutorials
I would love to learn how to use this software and is there a way to show what credit actions will do before we do it?
Q: I sent you an important email regarding the Search History tab and being able to select multiple influencers ...
to save them to lists instead of one by one. EezyCollab can do this, but your tool cannot. Please add those when you can; it would be greatly appreciated. They might already be on your roadmap, so I am asking if they are?
Hisham_Btrendy
Aug 18, 2024A: Ya select all option on our roadmap!