BunnyDoc Questions

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lionels2150lionels2150
lionels2150
Mar 12, 2026
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Q: Link sent via text

When sending a link the name bunnysign appears. Can we customize this to show our business name so it looks more creditable to clients? See below

https://app.bunnydoc.com/verifySignatureRequest/

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bf2ca630bd514248a5a60e5bd9fd04d0bf2ca630bd514248a5a60e5bd9fd04d0
bf2ca630bd514248a5a60e5bd9fd04d0
Mar 5, 2026
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Q: Is it possible that BunnyDocs ip adress is blocked

Hi,

After many research, it seem that BunnyDoc is using sendgrid.net to send out the emails. The problem is that they share some ips that are blocked by almost every hosting company out there. Meaning that the users will never receive their email, not even in the spam box. Nada.

The reason why the email message is rejected is because it was send from an IP address which has a very low reputation...

Founder Team
BunnyDoc

BunnyDoc

Mar 6, 2026

A: Hi,

Thank you for your detailed message and for taking the time to investigate the email delivery issue.

To clarify our current setup, BunnyDoc uses two different email delivery systems:

SendGrid – used for system emails such as account registration, activation, and notifications.
AWS email services – used for document signing invitations and related signing notifications.

We understand...

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bf2ca630bd514248a5a60e5bd9fd04d0bf2ca630bd514248a5a60e5bd9fd04d0
bf2ca630bd514248a5a60e5bd9fd04d0
Mar 5, 2026
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Q: Dropbox

It seems that there are many bugs in this application. Here are what i found as of 24 hours of use:
1./ DROPBOX INTEGRATION: Your site mention this: "Smoothly integrate it with popular applications like Google Drive, DropBox, Zapier, and One Box for uncomplicated and secure document signing..."
On your dashboard, i dont see anywhere where i could connect Bunny Doc to my Dropbox in order to...

Founder Team
BunnyDoc

BunnyDoc

Mar 6, 2026

A: Hi,

Thank you for taking the time to share your feedback after using BunnyDoc. We truly appreciate you reporting these points, as it helps us improve the platform.

1. Dropbox Integration
The Dropbox, OneBox, and similar integrations are currently available on the document upload page, where you can import documents from your cloud storage directly into BunnyDoc before sending them for...

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lionels2150lionels2150
lionels2150
Feb 28, 2026
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Q: Sending client a link to sign

when sending a client a link to sign can we have the link via text read our companies name rather then bunnydoc?

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Micheal0424Micheal0424
Micheal0424PLUS
Feb 6, 2026
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Q: What are the proof of signature features?

The signer's email address?
IP address used to access/sign?
Timestamps for every action (viewed, signed)?
Device/browser info?
Geolocation (approximate)?
Any additional authentication you enable?

Founder Team
BunnyDoc

BunnyDoc

Feb 18, 2026

A: Hi,

We record the signer’s email address, IP address, and timestamps for each action as part of the audit trail.

Please feel free to create a free account and explore the platform before purchasing — we offer 3 free signature requests each month.

Best regards,
The BunnyDoc Team

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