Im using Xodo Sign (formerly Eversign), they changed managment and reduced the denefits of free plan. I have no volume to justify a monthly, but I would try Bunny.
Now... they have an option to direct people to a special html page on my domain after signing. Do you guys have that? Is that the Public Link?
Another question...Will I Be able to use my branding?
A: A public link is a special type of template where you set up the fields and share its URL with signers via websites, SMS, or any other medium. When a signer clicks on the link, they are prompted to enter their name and email address so we can send them the signature request. This step is required for email verification. You can automate your signing process using the public link, eliminating...
Hello, could you please tell us what updates or features were launched since March? The only thing I noticed was a partial solution regarding language. Other than that, I didn’t see anything.
Q: Did you ever fix that weird font resizing issue yet?
Font size gets set in the editor but when document is sent to people, the field resizes the font and so all of my fields end up being different font sizes.
If you use fields such as title, address, or others (except the 'text' field), the font size will not adjust automatically. However, when using the 'text' field, please ensure that its size is adequate to accommodate the expected text. If the signer enters more text than the available space in the text field, the font size will automatically reduce to fit the content.
That is not what I mean. I've written to your support twice now and you reply once and then ghost me. Never resolve it. The customer only has to type ONE letter and it shrinks to tiny text. And its not my browser. This has been the complaint of all my customers. They don't want to sign the form because the font size changes from text field to text field. Font size set to 16px and on form, its 10px
I personally checked the inbox but couldn’t find an email regarding the field sizing issue. I’m sure you sent it, but it didn’t reach us. Apologies for the inconvenience. Could you please resend the email and also cc it to cairo@bunnydoc.com?
I sent you an email to the Cairo address the other day. I still don't have a response. It's coming from an address ending in thepiagency.com as that's the email address of my bunnydoc account
Thank you for mentioning the domain name. It appears that the email may have been blocked, and as a result, it did not deliver to our inbox. However, I was able to locate your previous email associated with the domain ******@thepiagency.com. The issue has been assigned to the technical team for further investigation, and you will receive updates as progress is made.
Q: whitelabe
Can I send emails from my own domain and ensure that the links sent to customers also use my website's domain instead of BunnyDoc's domain? If not, is there a plan to support this feature in the future?
We currently do not support the functionality to use your own domain for sending emails. At the moment, you can only use our email service. However, this feature is on our roadmap, and you can expect it to be available in the future.
Q: Public Link & Branding
What is Public Link?
Im using Xodo Sign (formerly Eversign), they changed managment and reduced the denefits of free plan. I have no volume to justify a monthly, but I would try Bunny.
Now... they have an option to direct people to a special html page on my domain after signing. Do you guys have that? Is that the Public Link?
Another question...Will I Be able to use my branding?
Thanks in advance.
BunnyDoc
Dec 19, 2024A: A public link is a special type of template where you set up the fields and share its URL with signers via websites, SMS, or any other medium. When a signer clicks on the link, they are prompted to enter their name and email address so we can send them the signature request. This step is required for email verification. You can automate your signing process using the public link, eliminating...
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Q: No updates since March
Hello, could you please tell us what updates or features were launched since March? The only thing I noticed was a partial solution regarding language. Other than that, I didn’t see anything.
Share BunnyDoc
Q: Can I send a password proteted PDF with Bunnysign? or can I require use of a password to open a document.
BunnyDoc
Dec 10, 2024A: You can use our passcode feature to ensure that only the intended recipient has access and can sign the document.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
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Q: Did you ever fix that weird font resizing issue yet?
Font size gets set in the editor but when document is sent to people, the field resizes the font and so all of my fields end up being different font sizes.
BunnyDoc
Dec 10, 2024A: Hi,
If you use fields such as title, address, or others (except the 'text' field), the font size will not adjust automatically. However, when using the 'text' field, please ensure that its size is adequate to accommodate the expected text. If the signer enters more text than the available space in the text field, the font size will automatically reduce to fit the content.
If you believe...
Share BunnyDoc
Verified purchaser
That is not what I mean. I've written to your support twice now and you reply once and then ghost me. Never resolve it. The customer only has to type ONE letter and it shrinks to tiny text. And its not my browser. This has been the complaint of all my customers. They don't want to sign the form because the font size changes from text field to text field. Font size set to 16px and on form, its 10px
Verified purchaser
Font sizes set in the editor do not correlate to the font sizes on document to be signed.
Could you please resend the email along with the envelope ID to team@bunnydoc.com? I will ensure that you receive a response promptly.
Verified purchaser
BunnyDoc, I sent an email on the 12th. Haven't gotten a response. Doesnt even look like it was opened.
I personally checked the inbox but couldn’t find an email regarding the field sizing issue. I’m sure you sent it, but it didn’t reach us. Apologies for the inconvenience. Could you please resend the email and also cc it to cairo@bunnydoc.com?
Verified purchaser
I sent you an email to the Cairo address the other day. I still don't have a response. It's coming from an address ending in thepiagency.com as that's the email address of my bunnydoc account
Thank you for mentioning the domain name. It appears that the email may have been blocked, and as a result, it did not deliver to our inbox. However, I was able to locate your previous email associated with the domain ******@thepiagency.com. The issue has been assigned to the technical team for further investigation, and you will receive updates as progress is made.
Q: whitelabe
Can I send emails from my own domain and ensure that the links sent to customers also use my website's domain instead of BunnyDoc's domain? If not, is there a plan to support this feature in the future?
BunnyDoc
Dec 8, 2024A: Hi,
We currently do not support the functionality to use your own domain for sending emails. At the moment, you can only use our email service. However, this feature is on our roadmap, and you can expect it to be available in the future.
Let me know if you have any questions!
Kind Regards,
The BunnyDoc Team
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