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Jul 28, 2026

Q: Questions about EU/eIDAS use for parent contracts

Hi BunnyDoc team,

I would like to use BunnyDoc for parent contracts for my German learning center, including families from Luxembourg.

I already saw that BunnyDoc states GDPR/eIDAS compliance, supports PDF upload, signer access without account creation, audit trails with email/IP/timestamps, and AATL-related document integrity.

Could you please clarify:

1. Which eIDAS signature level is provided by default: simple, advanced, or qualified electronic signature?
2. Does the signed PDF include a downloadable audit trail/signing certificate?
3. Does the audit trail identify the exact document version or hash?
4. Where are EU customer documents and signing data stored/processed?
5. Is a DPA available?
6. Can I use one reusable template for separate parent contracts?
7. Can I export all signed documents/audit trails permanently?

Thank you.

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