BunnyDoc Questions

Showing 1 - 5 of 328 questions
Smiley_SevdaSmiley_Sevda
Smiley_SevdaPLUS
Jul 28, 2026
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Q: Questions about EU/eIDAS use for parent contracts

Hi BunnyDoc team,

I would like to use BunnyDoc for parent contracts for my German learning center, including families from Luxembourg.

I already saw that BunnyDoc states GDPR/eIDAS compliance, supports PDF upload, signer access without account creation, audit trails with email/IP/timestamps, and AATL-related document integrity.

Could you please clarify:

1. Which eIDAS signature level is...

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GaryMGordonGaryMGordon
GaryMGordonPLUS
Jul 26, 2026
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Q: Can you let us know if you think you'll be able to offer us access to your Advanced Branding and White Label?

Can you let us know if you think you'll be able to offer us access to your Advanced Branding and White Label, either as part of the Tier 3 price, or for maybe for an additional Tier purchase (or extra lifetime addon price), or anything else, except on a subscription basis? Please let me know since this is very important to me. Thanks.

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DawUKDawUK
DawUKPLUS
Apr 15, 2026
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Q: Can I purchase and upgrade my trial account?

Hi,
I currently have a trial account registered under my personal email address. I would like to ask if it is possible to change the admin email to my company email address.

Additionally, if I purchase a lifetime deal via AppSumo using my company email, would it be linked to the existing account after the email change, or would you recommend that I create a completely new account instead?

I want to ensure I follow the correct setup process to avoid any issues with activation or licensing. Thank You.

Founder Team
BunnyDoc

BunnyDoc

Apr 27, 2026

A: Hi,

Yes, you can change the email anytime.

You can purchase the AppSumo deal using any email address. After the purchase, you will receive the redemption codes along with instructions on how to use them.

You can redeem those codes in your BunnyDoc account, and it is not required for your BunnyDoc account email to be the same as your AppSumo email.

If, for any reason, you redeem the code in...

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102139150604141441999
Apr 9, 2026
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Q: Does the pricing include api credits?

Like can I use the document signing credits in form of api usage?

Founder Team
BunnyDoc

BunnyDoc

Apr 27, 2026

A: Hi,

API is not included in this deal.

Best regards,
BunnyDoc Team

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EvolutioncloudsEvolutionclouds
EvolutioncloudsPLUS
Mar 29, 2026
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Q: Supplementary document attachments

Does the software have the ability to attach supplementary documents when emailing the document to e-sign?

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