Castmagic Questions

Showing 1 - 5 of 543 questions
nathawkatxnathawkatx
nathawkatxPLUS
Jan 5, 2026
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Q: how do I upgrade my plan? I'm Plus member

I want to upgrade my plan to the next tier. how do I do this on Plus?

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Surfy94633Surfy94633
Surfy94633PLUS
Jan 5, 2026
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Q: Framing/cropping for short form

Is it possible to manually adjust or reframe the crop when converting let's say a landscape podcast into portrait format for shorts or reels, so the resulting clips are better composed?

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TechServTechServ
TechServPLUS
Jan 2, 2026
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Q: Are you associated with transcript.lol?

I saw the use cases, and a lot of the images are identical to Transcript.lol, which was on AppSumo. Are these two companies associated with one another?

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Rev.Rev.
Rev.PLUS
Jan 2, 2026
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Q: TIMELY: shift from previous plan

i bought 3 codes for Castmagic in 2023. i have 600 minutes per month (10 hours) but also can invite team members.

how am i to make sense of upgrading. the Tier 1 now only allows one seat. i'm not able to do this Tier 2 just to get my team seats. and would this be added? i don't need 10 hours + 15 minus seats.

can you help clarify before deal ends?

i'm surprised there is nothing in the FAQ about previous plans. Castmagic sends a ton of email but nothing about this.

Founder Team
Blaine_Castmagic

Blaine_Castmagic

Jan 2, 2026

A: Thanks for checking in — I get why this is confusing, especially with the deal ending soon. I’ll explain this as clearly and honestly as I can.

You bought 3 AppSumo codes in 2023, which gives you 600 minutes per month and team member access. That plan stays exactly as it is. Nothing is being taken away or changed.

The current AppSumo deal is a completely different offer and it’s designed for...

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jonathanreitzjonathanreitz
jonathanreitz
Jan 2, 2026
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Q: Upgrade from Paid Plan (non-AppSumo)

I am a paid user at the Starter Level, paying annually. Can I buy the LTD and convert my existing account?

Founder Team
Blaine_Castmagic

Blaine_Castmagic

Jan 2, 2026

A: Hi. The AppSumo deal is only applicable to new Castmagic accounts and can’t be applied to or converted from an existing paid (non-AppSumo) account. However, if you’d still like to purchase the LTD, you’re welcome to apply it to a new Castmagic account.

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